Factors Affecting Resistance to Change: A Case Study of Two North Texas Police Departments

This study focuses on four common factors believed to affect resistance to change in public organizations. It contributes to existing literature by examining the effect of higher education and trust on the police officer's level of resistance to change and the effects of participation and communication on trust. 286 police officers from two north Texas towns responded to the survey. Regression analysis and bivariate correlations were used to determine the relationship between, resistance to change, and participation, trust, communication, information, and education and the relationship between trust and the other independent variable. The analysis failed to support previous research, which listed participation as the most important factor, but did support the concept that participation and communication improved trust.

Grantor dc:publisher

University of North Texas

Year dc:date

2001

Author dc:creator

• Gaylor, Thomas Kent

Contributors dc:contributor

• Yeatts, Dale E.
• Caeti, Tory J.
• Seward, Rudy Ray

• Organizational change -- Texas -- Case studies
• Police -- Texas -- Case studies.
• communication
• participation
• resistance to change
• public organization
• police

Statement dc:rights

• Public
• Copyright
• Gaylor, Thomas Kent,
• Copyright is held by the author, unless otherwise noted. All rights reserved.

Language dc:language

English

Identifier

oclc: 47833568
https://digital.library.unt.edu/ark:/67531/metadc2804/
ark: ark:/67531/metadc2804

OAI identifier oai:identifier

info:ark/67531/metadc2804