An Investigation of Individual Reactions to Quality Circles: Findings From Two Firms

The current research was initiated for a number of reasons. First, there have been no cross-organizational studies, and very few studies by third parties, of Quality Circle effects and effectiveness. The importance of knowing what one may reasonably expect from a Quality Circle program seems undeniable, particularly given their popularity. The current research, therefore, is organized around the testing of hypotheses of individual reactions to Quality Circles. Finally, little attention has been devoted in the literature to the interaction between the organization, with its unique culture and history, and the structure of an intervention, whether it is Quality Circles or some other intervention, as it affects the success of the intervention. The current research thus also focuses on this issue.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Business Administration

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2014

Author dc:creator

• Nottenburg, Gail

• Psychology, Industrial

Identifier

(UMI)AAI8502256

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/70454