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South Dakota State University

A Descriptive Study of International Students’ Needs and Service Satisfaction at South Dakota State University

Abstract

dc:description.abstract

<p>The growing international educational marketplace attracts students from all over the world. These students not only bring economic benefits to the host countries, but bring their cultures and languages as well. However, international students face challenges and have needs and expectations when studying abroad. They often do not know how to find services or information they need across the university to adjust smoothly in this new environment. Meanwhile, the host universities may not fully address these international students’ special needs because they have limited useful information to understand these students. This researcher conducted a study seeking to identify international students’ concerns, perceptions and needs as they arrive on campus and as they progress through their studies at South Dakota State University (SDSU). With analysis of the data gathered from international students, the researcher gained a clearer understanding of their concerns regarding their personal, cultural, social, and academic expectations. This research concludes with recommendations for programs and services in order to enhance our international students’ satisfaction here at SDSU.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Science (MS)
Level thesis:degree_level
Thesis - Open Access
Discipline thesis:degree_discipline
Construction and Operations Management
Year dc:date.available
2016

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Guo, Xiaoyu
Contributors dc:contributor
  • Teresa Hall

Subjects

dc:subject × 2

Rights

dc:rights
Language dc:language
en

Identifiers

dc:identifier.*
Repository record dc:identifier
https://openprairie.sdstate.edu/etd/1064
OAI identifier oai:identifier
oai:openprairie.sdstate.edu:etd-2063

Chain of custody

source
Harvested from
South Dakota State University
Base URL
openprairie.sdstate.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Guo, Xiaoyu. A Descriptive Study of International Students’ Needs and Service Satisfaction at South Dakota State University. Thesis - Open Access thesis, 2016. https://openprairie.sdstate.edu/etd/1064