Analyse und Gestaltung von Distributionsprozessen im Felddaten-Wertstrom

The field data based knowledge, generated in the product life cycle, is used for product and process improvement. However the unsystematic way of getting and processing these data leads to high expenses regarding the information based decision making. In this dissertation a model for analysing and designing field data distribution processes is develop. This model based on two pillars. The first pillar is the field data value stream design, a methodical way of field data value stream visualisation. The second pillar is the failure card. The failure cards are the analytical element of a systematic improvement of the field data value stream. Furthermore an interface matrix was developed. This helps to connect the failure cards by using failure effect, failure and failure cause and leads to a systematic analyse along the field data value stream.Finally, two case studies shows the practical benefit of the model.

Grantor dc:publisher

Publikationsserver der RWTH Aachen University

Year dc:date

2007

Author dc:creator

• Wenholt, Andreas

Contributors dc:contributor

• Schmitt, Robert H.

• info:eu-repo/classification/ddc/620
• Qualitätsmanagement
• Produktdaten
• Reklamation
• Informationsfluss
• Informationslogistik
• FMEA
• Ingenieurwissenschaften
• Wertstromdesign
• Quality Management
• Product Data
• Information Distribution
• Value Stream

Statement dc:rights

• info:eu-repo/semantics/openAccess

Language dc:language

ger

Identifier

https://publications.rwth-aachen.de/search?p=id:%22RWTH-CONV-123846%22

OAI identifier oai:identifier

oai:publications.rwth-aachen.de:62269