{"id":{"repo_id":"zulu","oai_identifier":"oai:uzspace.unizulu.ac.za:10530/1707"},"canonical_url":"https://search.dev.ndltd.org/etd/zulu/oai:uzspace.unizulu.ac.za:10530/1707","repository":{"repo_id":"zulu","name":"University of Zululand","base_url":"https://uzspace.unizulu.ac.za/server/oai/request"},"display":{"title":"The personality profile of Zululand taxi drivers","abstract":"The purpose of this study was to identify whether there is a contributory relationship between the common unwanted behaviour of taxi drivers towards taxi commuters and the taxi drivers’ personality. The study involved 59 minibus taxi drivers sampled from the Empangeni and Richards Bay areas of the Zululand district. The participants were randomly selected in their respective taxi ranks/stations around the above mentioned areas. The Big Five 10-Item Personality Inventory and a tailored questionnaire were administered in an interview format. The findings depicted that the unacceptable behaviour usually portrayed by taxi drivers towards taxi commuters is not caused by the taxi drivers’ personality. They further illustrate that the nature of the profession, which induces pressure on the driver, is one of the main causes of the behaviour. The taxi commuters were reported to be largely the ones who cause most of the conflicts that arise between drivers and passengers. The more experience (in years) the driver had in the taxi driving job the more acceptable and non-provoking his style of interacting with taxi commuters becomes. The reciprocal determinism theory was used to psychologically conceptualise the outcome behaviour of the taxi driver taking into strong consideration his personal cognitive choices, emotions, past experiences and his environment in the work place.","abstract_html":"The purpose of this study was to identify whether there is a contributory relationship between the common unwanted behaviour of taxi drivers towards taxi commuters and the taxi drivers’ personality. The study involved 59 minibus taxi drivers sampled from the Empangeni and Richards Bay areas of the Zululand district. The participants were randomly selected in their respective taxi ranks/stations around the above mentioned areas. The Big Five 10-Item Personality Inventory and a tailored questionnaire were administered in an interview format. The findings depicted that the unacceptable behaviour usually portrayed by taxi drivers towards taxi commuters is not caused by the taxi drivers’ personality. They further illustrate that the nature of the profession, which induces pressure on the driver, is one of the main causes of the behaviour. The taxi commuters were reported to be largely the ones who cause most of the conflicts that arise between drivers and passengers. The more experience (in years) the driver had in the taxi driving job the more acceptable and non-provoking his style of interacting with taxi commuters becomes. The reciprocal determinism theory was used to psychologically conceptualise the outcome behaviour of the taxi driver taking into strong consideration his personal cognitive choices, emotions, past experiences and his environment in the work place.","abstract_has_math":false,"creators":["Ntuli, Velaphi Herbert"],"institution":"University of Zululand","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2017,"date_issued":"2017","date_published":"2017","updated_at":"2026-07-24T06:17:03Z","subjects":["unruly behaviour --taxi drivers --personalities"],"languages":[],"rights":[],"rights_urls":["https://devspace.unizulu.ac.za/bitstreams/f9e34995-9f6f-46d7-980a-d42d826402be/download"],"identifier_entries":[]},"links":{"outbound_url":null,"outbound_label":null,"outbound_source":null},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Ntuli, Velaphi Herbert"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.issued","label":"Date","values":["2017"]},{"key":"dc:publisher.institution","label":"Dc Publisher Institution","values":["University of Zululand"]},{"key":"dc:relation.isreferencedby","label":"Dc Relation Isreferencedby","values":["http://hdl.handle.net/10530/1707"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["unruly behaviour --taxi drivers --personalities"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:rights","label":"Dc Rights","values":["https://devspace.unizulu.ac.za/bitstreams/f9e34995-9f6f-46d7-980a-d42d826402be/download"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://devspace.unizulu.ac.za/bitstreams/780d38c0-c35c-4714-9a77-a73ea38e0e81/download"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The purpose of this study was to identify whether there is a contributory relationship between the common unwanted behaviour of taxi drivers towards taxi commuters and the taxi drivers’ personality. 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The reciprocal determinism theory was used to psychologically conceptualise the outcome behaviour of the taxi driver taking into strong consideration his personal cognitive choices, emotions, past experiences and his environment in the work place."]},{"key":"dc:format.checksum.md5","label":"Dc Format Checksum Md5","values":["27d832ccafa0ff2224ad0fc170864319","8a4605be74aa9ea9d79846c1fba20a33","2976b5bcd67a4dbfe99329ed2715ffd3"]},{"key":"dc:title","label":"Title","values":["The personality profile of Zululand taxi drivers"]}]}],"canonical_facts":{"dc:creator":["Ntuli, Velaphi Herbert"],"dc:date.issued":["2017"],"dc:description.abstract":["The purpose of this study was to identify whether there is a contributory relationship between the common unwanted behaviour of taxi drivers towards taxi commuters and the taxi drivers’ personality. The study involved 59 minibus taxi drivers sampled from the Empangeni and Richards Bay areas of the Zululand district. The participants were randomly selected in their respective taxi ranks/stations around the above mentioned areas. The Big Five 10-Item Personality Inventory and a tailored questionnaire were administered in an interview format. The findings depicted that the unacceptable behaviour usually portrayed by taxi drivers towards taxi commuters is not caused by the taxi drivers’ personality. They further illustrate that the nature of the profession, which induces pressure on the driver, is one of the main causes of the behaviour. The taxi commuters were reported to be largely the ones who cause most of the conflicts that arise between drivers and passengers. The more experience (in years) the driver had in the taxi driving job the more acceptable and non-provoking his style of interacting with taxi commuters becomes. 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