The effects of training on Staff retention in the Zambian Public Service: A case study of the Ministry of Education headquarters and office of the Vice President
type: CreativeWork
description: Employees are the most important asset of any organisation. These words are some of the most commonly used in the field of human resource management in particular. Since employees are the most important asset, it is important that they are well vested in their roles and responsibilities in order for the organisation to forge ahead and stand out among other organizations. In order to achieve that, the human resource requires training and skills enhancement. The need to build capacity in the human resource is not exclusive to public servants. It is understood that most people join the public service with the possibility of being trained for it is regarded as the best training ground. It is from this understanding that the researcher took up the task of carrying out this research in order to find out why public servants were said to be non performers when they were assumed to be well trained. Further, what would be the underlying factors to the said poor performance? A case study research design was undertaken in two Institutions, namely, the Ministry of Education and the Office of the Vice President. The Institutions were selected due to their accessibility by the researcher. Further, their selection and use of a case study was intended to provide a deeper insight and better understanding of the problem. The main objective of the research was to examine the effects of training on staff retention in the Ministry of Education and the Office of the Vice President. The specific objectives were: to examine the retention mechanisms and their effectiveness; to describe the levels of staff motivation following training; to determine the levels of attrition in the two institutions. The value expectancy theory was pivotal in the interpretation of the data obtained as the aspects of retention were attuned to motivation. In this study the findings were that staff in both institutions were aware of the government retention mechanisms. Those that had undergone training indicated th…
abstract: Employees are the most important asset of any organisation. These words are some of the most commonly used in the field of human resource management in particular. Since employees are the most important asset, it is important that they are well vested in their roles and responsibilities in order for the organisation to forge ahead and stand out among other organizations. In order to achieve that, the human resource requires training and skills enhancement. The need to build capacity in the human resource is not exclusive to public servants. It is understood that most people join the public service with the possibility of being trained for it is regarded as the best training ground. It is from this understanding that the researcher took up the task of carrying out this research in order to find out why public servants were said to be non performers when they were assumed to be well trained. Further, what would be the underlying factors to the said poor performance? A case study research design was undertaken in two Institutions, namely, the Ministry of Education and the Office of the Vice President. The Institutions were selected due to their accessibility by the researcher. Further, their selection and use of a case study was intended to provide a deeper insight and better understanding of the problem. The main objective of the research was to examine the effects of training on staff retention in the Ministry of Education and the Office of the Vice President. The specific objectives were: to examine the retention mechanisms and their effectiveness; to describe the levels of staff motivation following training; to determine the levels of attrition in the two institutions. The value expectancy theory was pivotal in the interpretation of the data obtained as the aspects of retention were attuned to motivation. In this study the findings were that staff in both institutions were aware of the government retention mechanisms. Those that had undergone training indicated th…
author: Mvula, Mbuwa Taonga
language: en
keywords: Employee retention-Zambia, Civil Service-Zambia-Personnel Management
date published: 2016
date modified: 2026-07-27T22:06:02Z
provider: University of Zambia
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of Zambia