An investigative study on the relationship between organizational factors and knowledge management effectiveness in UAE public organizations: the case study of Abu Dhabi
This study examines the relationship between organizational factors (Culture, Structure, Strategy and Technology) and Knowledge Management Effectiveness (KME) in Abu Dhabi public organizations. The literature indicates that these factors are widely used to explore KME in construction organizations, but little analysis has been undertaken for UAE public construction companies. The government of Abu Dhabi regulates eight different construction organizations. This study obtained 414 samples from the considered organizations. An empirical research with quantitative methods was undertaken. First, a comprehensive literature reviewed enabled the derivation of three hypotheses, which were then verified through a quantitative survey of the eight organizations. A questionnaire was administered to 414 active department managers, supervisors and employees of Abu Dhabi public organizations whose job description indicated responsibility for KME implementation. Descriptive statistical analysis was used to evaluate the organizational factors and KME of the considered organizations. Ordered logistic regression was used to assess the influence of the organizational factors on KME, and factor analysis was used for the extraction of the significant dimensions of these factors. Ordered logistic regression was used to explore the relationships between the significant dimensions found in these factors and KME. It was discovered that there is significant relationship between organizational factors and KME, but only a few dimensions have significant impacts. Therefore, a model was subsequently developed for the improvement of KME in Abu Dhabi public organizations consisting of significant areas and dimensions of factors impacting on KME, which was developed in a group discussion conducted with senior and middle management leaders from the considered organizations, who were responsible for implementing knowledge management. This model was then validated in Abu Dhabi public organizations and the results indicate the areas and factors of Abu Dhabi public organizations’ knowledge management leaders that need to be strengthened to improve KME performance.
effectiveness, UAE, KM, KME, government, factors, technology, culture, strategy, structure
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