Predicting global satisfaction ratings of quality health care among trauma patients: Testing a structural equation model
type: CreativeWork
description: Background: Patient satisfaction has been debated as an indicator of quality hospital care. It is debated in the literature as to whether or not patients can accurately judge technical quality of healthcare services. Purpose of the Study: The purpose of the study was to determine if patients’ perceptions of interpersonal care are related to or influence patients’ perceptions of technical care.
abstract: Background: Patient satisfaction has been debated as an indicator of quality hospital care. It is debated in the literature as to whether or not patients can accurately judge technical quality of healthcare services. Purpose of the Study: The purpose of the study was to determine if patients’ perceptions of interpersonal care are related to or influence patients’ perceptions of technical care.
author: Berg, Gina M.
date published: 2009-05
date modified: 2026-07-24T06:05:36Z
provider: Wichita State University
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: Wichita State University