Exploring the factors influencing agility adoption in selected financial institutions in South Africa

Due to the rapidly changing environments of our world today, huge pressure is mounting on organisations to find innovative ways to remain competitive and profiting. The goal of this study was to investigate factors leading to agile organisations using the case of selected financial institutions in South Africa. The study adopted the interpretive research paradigm, wherein primary data was collected using the qualitative exploratory design, based on concepts derived from literature. In this regard, fifteen respondents were chosen for the study through the purposive sampling technique. The data collection process involved oneon- one semi-structured in-depth interviews.

Grantor dc:publisher.institution

University of the Western Cape

Year dc:date.issued

2022

Author dc:creator

• Kwali, Faith N.

• Agile adoption
• Customer satisfaction
• Leadership styles
• Financial institutions
• Employee satisfaction

Licence

• https://uwcscholar.uwc.ac.za/bitstreams/25d52f4d-217a-4f00-9dd8-9ae856465c97/download