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University of the Western Cape

The influence of transformational leadership and organisational climate on organisational citizenship behaviour among support staff at a selected University in the Western Cape Province

Abstract

dc:description.abstract

In academic sector, especially the Universities and many other organizations, the human factor is the most important element of the organization and its functions exert a huge influence on the effectiveness, efficiency and success of the organization. Therefore, discretionary behaviours such as OCB among employees in such organizations like any other organizations are crucial for organizational effectiveness and performance. Thus, improving the organizational citizenship behaviours of employees in such organizations in order to promote organizational effectiveness, performance and success is one of the fundamental challenges and principal tasks facing managers.

Degree

thesis:*
Grantor dc:publisher.institution
University of the Western Cape
Year dc:date.issued
2022

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Dafe, Paul Ufoma

Subjects

dc:subject × 5

Rights

dc:rights

Chain of custody

source
Harvested from
University of the Western Cape
Base URL
uwcscholar.uwc.ac.za:8443/server/oai/request
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Dafe, Paul Ufoma. The influence of transformational leadership and organisational climate on organisational citizenship behaviour among support staff at a selected University in the Western Cape Province. University of the Western Cape, 2022.