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University of the Western Cape

An exploratory study on factors that hinder port terminal automation. the case study of Richards Bay

Abstract

dc:description.abstract

This study explores the factors influencing the adoption of automation at the Richards Bay port terminal in South Africa. However, the effectiveness of automation at Richards Bay Port remains unevaluated, as the port faces operational performance challenges. The research investigated the underlying limitations in transforming and implementing digitalisation in the maritime shipping industry to identify the factors influencing the adoption of automation in port terminals. Understanding these factors could lead to achieving operational efficiency and cost savings. Grounded in the Technology-Organisation-Environment (TOE) framework, the research adopted a qualitative, exploratory approach to gain in-depth insights into the organisational, technological, and environmental challenges that affect automation readiness.

Degree

thesis:*
Grantor dc:publisher.institution
University of the Western Cape
Year dc:date.issued
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Zama, Nomonde

Subjects

dc:subject × 5

Rights

dc:rights

Chain of custody

source
Harvested from
University of the Western Cape
Base URL
uwcscholar.uwc.ac.za:8443/server/oai/request
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
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citation

Zama, Nomonde. An exploratory study on factors that hinder port terminal automation. the case study of Richards Bay. University of the Western Cape, 2025.