Employee Pronoun Use In Verbatim Comments As A Predictor Of Job Attitudes And Turnover Intentions

<p>It is common in employee attitude surveys to collect open ended comments from employees, yet this data remains largely under-utilized. In the present study, it is hypothesized that employee pronoun use is related to job attitudes and turnover intentions, such that the use of "we" type pronouns is higher among more satisfied employees; and that the use of "non-we" type pronouns is higher among less satisfied employees. Results largely did not support hypotheses - although "non-we" use was negative related to job attitudes, "we" use was also negative related. It is believed that the reason for the lack of findings lies in the nuanced use of pronouns when communicating to a third party vs. organizational leadership.</p>

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Open Access Dissertation

Discipline thesis:degree_discipline

Psychology

Year dc:date.available

2014

Author dc:creator

• Sund, Amy E.

Contributors dc:contributor

• Marcus W. Dickson

• Psychology

Repository record dc:identifier

https://digitalcommons.wayne.edu/oa_dissertations/926

OAI identifier oai:identifier

oai:digitalcommons.wayne.edu:oa_dissertations-1925