A cultural analysis of information technology offshore outsourcing: an exercise in multi-sited ethnography of virtual work

<p>This study is an exploration of how ethnography and anthropological analysis can provide new understanding of transnational, multi-sited research phenomena. Research focused on the work activities of one American client organization and its Indian IT service provider situated in the global virtual field of Information Technology (IT) offshore outsourcing. The Principal Investigator adapted and applied an ethnographic approach for her fieldwork in order to understand the norms, beliefs, and values about work, as well as the relationship between cultural differences and virtual communication. Dissertation findings offer new insight for anthropological discussions of globalization as well as suggest further development of studies in the virtual environment as a site for ethnographic inquiry.</p>

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Open Access Dissertation

Discipline thesis:degree_discipline

Anthropology

Year dc:date.available

2011

Author dc:creator

• Eaton, Tara

Contributors dc:contributor

• Allen Batteau

• Business Administration, Management, and Operations
• Databases and Information Systems
• Social and Cultural Anthropology

Repository record dc:identifier

https://digitalcommons.wayne.edu/oa_dissertations/370

OAI identifier oai:identifier

oai:digitalcommons.wayne.edu:oa_dissertations-1369