Brokering practices among international EAL students at a New Zealand university
type: CreativeWork
description: The numbers of international students enrolled in higher education in Anglophone countries have increased in the past decade, with the majority of students originating from Asian countries such as China. While it is in the interest of these universities to support international students during their study, there is a tendency for institutions to view students’ learning in a deficit mode, for example, characterising students in terms of their limited English proficiency. Many studies of students for whom English is an additional language (EAL) are situated in formal instructional contexts that privilege Western academic norms, an environment which constrains students’ agency. In order to make visible the agency of international EAL students, as well as to contribute to the limited research on students’ informal academic learning, this study set out to examine a phenomenon in cross-cultural contexts known as brokering. Brokering refers to help-seeking social interactions, where students seek assistance with unfamiliar academic texts and practices from brokers who are able to bridge knowledge gaps. A multi-methodological approach underpinned by a social constructionist paradigm was used to investigate the nature of brokering practices among 10 first-year, international EAL students, nine of whom were ethnic Chinese, at one New Zealand university. The study employed focused ethnography, where regular semi-structured interviews were conducted during students’ initial 15-week semester. Records of brokering interactions associated with three key informants were also collected in the form of audio-recorded observations and screenshots of instant message exchanges on mobile phones. The data analysis was informed by brokering-related concepts from sociology and studies on immigrant communities, as well as conversation analytical concepts such as epistemic asymmetry, and politeness theories in pragmatics. The study found that participants sought brokers among peers and non-pee…
abstract: The numbers of international students enrolled in higher education in Anglophone countries have increased in the past decade, with the majority of students originating from Asian countries such as China. While it is in the interest of these universities to support international students during their study, there is a tendency for institutions to view students’ learning in a deficit mode, for example, characterising students in terms of their limited English proficiency. Many studies of students for whom English is an additional language (EAL) are situated in formal instructional contexts that privilege Western academic norms, an environment which constrains students’ agency. In order to make visible the agency of international EAL students, as well as to contribute to the limited research on students’ informal academic learning, this study set out to examine a phenomenon in cross-cultural contexts known as brokering. Brokering refers to help-seeking social interactions, where students seek assistance with unfamiliar academic texts and practices from brokers who are able to bridge knowledge gaps. A multi-methodological approach underpinned by a social constructionist paradigm was used to investigate the nature of brokering practices among 10 first-year, international EAL students, nine of whom were ethnic Chinese, at one New Zealand university. The study employed focused ethnography, where regular semi-structured interviews were conducted during students’ initial 15-week semester. Records of brokering interactions associated with three key informants were also collected in the form of audio-recorded observations and screenshots of instant message exchanges on mobile phones. The data analysis was informed by brokering-related concepts from sociology and studies on immigrant communities, as well as conversation analytical concepts such as epistemic asymmetry, and politeness theories in pragmatics. The study found that participants sought brokers among peers and non-pee…
author: Lee, Sherrie
keywords: academic support, brokering, international students, international education, EAL, English language learning, informal learning, academic practices, social interactions, conversation analysis, peer support, peer learning, focused ethnography, bilingual researcher, translation, transcription, reflexivity, New Zealand, agency
license: https://researchcommons.waikato.ac.nz/bitstreams/04258117-364a-4c74-a9ef-a683946b8ff7/download
date published: 2019
date modified: 2026-07-24T05:57:36Z
provider: University Waikato
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: The University of Waikato