{"id":{"repo_id":"vu-aus","oai_identifier":"oai:eprints.vu.edu.au:15407"},"canonical_url":"https://search.dev.ndltd.org/etd/vu-aus/oai:eprints.vu.edu.au:15407","repository":{"repo_id":"vu-aus","name":"Victoria University (Australia)","base_url":"https://vuir.vu.edu.au/cgi/oai2"},"display":{"title":"Linking the balanced scorecard to human resource management","abstract":"This study examines whether the relationship between strategic human capital management practices (HCMPs) and employee capability is moderated by personnel control mechanisms, and whether the relationship between employee capability and corporate performance is affected by an intervening variable, customer loyalty, and whether efficient development and effective deployment of strategic HCMPs act as leading indicators of corporate performance. The possible moderating and intervening relationships among four constructs — strategic HCMPs, persormel control mechanisms, employee capability and customer loyalty — are considered. Propositions concerning the moderating and intervening relationships among these constructs are made, and a LISREL model of their relationships to business performance is specified.","abstract_html":"This study examines whether the relationship between strategic human capital management practices (HCMPs) and employee capability is moderated by personnel control mechanisms, and whether the relationship between employee capability and corporate performance is affected by an intervening variable, customer loyalty, and whether efficient development and effective deployment of strategic HCMPs act as leading indicators of corporate performance. The possible moderating and intervening relationships among four constructs — strategic HCMPs, persormel control mechanisms, employee capability and customer loyalty — are considered. Propositions concerning the moderating and intervening relationships among these constructs are made, and a LISREL model of their relationships to business performance is specified.","abstract_has_math":false,"creators":["Chen, Chun-Che"],"institution":"Victoria University of Technology","degree_name":"phd","degree_level":"doctoral","degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2003,"date_issued":"2003","date_published":"2003","updated_at":"2026-07-24T06:33:12Z","subjects":["School of Accounting","1503 Business and Management"],"languages":["en"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":null,"outbound_label":null,"outbound_source":null},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Chen, Chun-Che"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2003"]},{"key":"dc:date.issued","label":"Date","values":["2003"]},{"key":"dc:publisher.department","label":"Dc Publisher Department","values":["School of Accounting and Finance"]},{"key":"dc:publisher.institution","label":"Dc Publisher Institution","values":["Victoria University of Technology"]},{"key":"dc:relation.isreferencedby","label":"Dc Relation Isreferencedby","values":["https://vuir.vu.edu.au/15407/"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]},{"key":"dc:type.qualificationlevel","label":"Dc Type Qualificationlevel","values":["doctoral"]},{"key":"dc:type.qualificationname","label":"Dc Type Qualificationname","values":["phd"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["School of Accounting","1503 Business and Management"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["en"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://vuir.vu.edu.au/15407/1/Chen_2003_compressed.pdf"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This study examines whether the relationship between strategic human capital management practices (HCMPs) and employee capability is moderated by personnel control mechanisms, and whether the relationship between employee capability and corporate performance is affected by an intervening variable, customer loyalty, and whether efficient development and effective deployment of strategic HCMPs act as leading indicators of corporate performance. The possible moderating and intervening relationships among four constructs — strategic HCMPs, persormel control mechanisms, employee capability and customer loyalty — are considered. Propositions concerning the moderating and intervening relationships among these constructs are made, and a LISREL model of their relationships to business performance is specified."]},{"key":"dc:format","label":"Dc Format","values":["text"]},{"key":"dc:title","label":"Title","values":["Linking the balanced scorecard to human resource management"]}]}],"canonical_facts":{"dc:creator":["Chen, Chun-Che"],"dc:date":["2003"],"dc:date.issued":["2003"],"dc:description.abstract":["This study examines whether the relationship between strategic human capital management practices (HCMPs) and employee capability is moderated by personnel control mechanisms, and whether the relationship between employee capability and corporate performance is affected by an intervening variable, customer loyalty, and whether efficient development and effective deployment of strategic HCMPs act as leading indicators of corporate performance. The possible moderating and intervening relationships among four constructs — strategic HCMPs, persormel control mechanisms, employee capability and customer loyalty — are considered. Propositions concerning the moderating and intervening relationships among these constructs are made, and a LISREL model of their relationships to business performance is specified."],"dc:format":["text"],"dc:identifier.uri":["https://vuir.vu.edu.au/15407/1/Chen_2003_compressed.pdf"],"dc:language":["en"],"dc:publisher.department":["School of Accounting and Finance"],"dc:publisher.institution":["Victoria University of Technology"],"dc:relation.isreferencedby":["https://vuir.vu.edu.au/15407/"],"dc:subject":["School of Accounting","1503 Business and Management"],"dc:title":["Linking the balanced scorecard to human resource management"],"dc:type":["Thesis"],"dc:type.qualificationlevel":["doctoral"],"dc:type.qualificationname":["phd"]},"updated_at":"2026-07-24T06:33:12Z"}