Computerized evaluation of library service effectiveness

Evaluation of library service effectiveness is important in identifying the areas where improvement is most needed, and in justifying library budgets. Traditional methods of service effectiveness evaluation have been too costly and impractical for regular use. However, most of the data required for this evaluation can be collected inexpensively and quickly with automated library systems which many libraries have already started using. This study reviews traditional methods of library service effectiveness and proposes new methods which take advantage of electronic data processing. The proposed methods are practical and inexpensive so that they can be used routinely.

Name thesis:degree_name

Ph. D.

Level thesis:degree_level

doctoral

Discipline thesis:degree_discipline

Industrial Engineering and Operations Research

Department dc:contributor.department

Industrial Engineering and Operations Research

Grantor dc:publisher

Virginia Polytechnic Institute and State University

Year dc:date.issued

1981

Author dc:creator

• Uluakar, Tamer

• Virginia Polytechnic Institute and State University. -- Automation
• Virginia Tech Library System

Statement dc:rights

• In Copyright

Licence dc:rights.uri

• http://rightsstatements.org/vocab/InC/1.0/

Language dc:language.iso

en_US

Handle dc:identifier.uri

http://hdl.handle.net/10919/74843

OAI identifier oai:identifier

oai:vtechworks.lib.vt.edu:10919/74843