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Virginia Tech

The measurement and empirical evaluation of quality and productivity for manufacturing processes

Abstract

dc:description.abstract

This research investigates the conceptual relationships among quality costs, productivity, and quality proposed by Garvin, Juran, and Feigenbaum. It provides an empirical evaluation of these relationships by applying a specific linear programming approach, namely, Data Envelopment Analysis (DEA), to various production specifications developed for a linerboard manufacturing case study. The research investigates the changes in the efficiency values when various models derived from these qualities, productivity, and cost specifications are evaluated. The use of DEA as a method to support the modeling of these relationships is also discussed. The I.D.E.A.S. software program developed by Ali is used to implement DEA in the research.

Degree

thesis:*
Name thesis:degree_name
Master of Science
Level thesis:degree_level
masters
Discipline thesis:degree_discipline
Industrial and Systems Engineering
Department dc:contributor.department
Industrial and Systems Engineering
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
1994

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • McNelis, Robert J.

Rights

dc:rights
Statement dc:rights
  • In Copyright
Language dc:language.iso
en

Identifiers

dc:identifier.*
Dc Identifier Other
etd-06102009-063228
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/42996

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
related terms
citation

McNelis, Robert J.. The measurement and empirical evaluation of quality and productivity for manufacturing processes. masters thesis, Virginia Tech, 1994. http://hdl.handle.net/10919/42996