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Virginia Tech

A case study: creating and sustaining competitive advantage through an information technology application in the lodging industry

Abstract

dc:description.abstract

The use of information technology (IT) is becoming an essential component within the commercial sector. While large number of companies have adopted IT applications to achieve competitive advantage, and number of studies have been done on competitive advantage through an IT application, it is not clear what the impact of an IT application on competitive advantage is. The purpose of this study was to examine the impact of an IT application on competitive advantage and how to create and sustain competitive advantage through an IT application. For that purpose, this study adopted Sethi and King's (1994) instrumental tool, while the theory of resource based view of the firm (RBV) was the theoretical underpinning for the investigation of how to create and sustain competitive advantage through an IT application. In other words, this study examined how an IT application impacts the seven dimensions which are attributes of competitive advantage through an IT application, and how a firm's resources and capabilities, which are measured in three dimensions. moderate the impact of an IT application on competitive advantage. The three dimensions were identified from the review of literature concerning on the theory of RBV.

Degree

thesis:*
Name thesis:degree_name
Ph. D.
Level thesis:degree_level
doctoral
Discipline thesis:degree_discipline
Hospitality and Tourism Management
Department dc:contributor.department
Hospitality and Tourism Management
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
1996

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Cho, Wonae
Chairs dc:contributor.committeechair
  • Olsen, Michael D.
  • Sumichrast, Robert T.
Committee members dc:contributor.committeemember
  • Kasavana, Michael L.
  • Kwansa, Francis A.
  • Tse, Eliza C.

Subjects

dc:subject × 5

Rights

dc:rights
Statement dc:rights
  • In Copyright
Language dc:language.iso
en

Identifiers

dc:identifier.*
Dc Identifier Other
etd-10032007-171935
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/39574

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Cho, Wonae. A case study: creating and sustaining competitive advantage through an information technology application in the lodging industry. doctoral thesis, Virginia Tech, 1996. http://hdl.handle.net/10919/39574