A Usability Problem Inspection Tool: Development and Formative Evaluation

Usability inspection methods of user interaction designs have gained importance as an alternative to traditional laboratory-based testing methods because of their cost-effectiveness. However, methods like the heuristic evaluation are ad-hoc, lacking a theoretical foundation. Other, more formal approaches like the cognitive walkthrough are tedious to perform and operate at a high-level, making it difficult to sub-classify problems. This research involves the development and formative evaluation of the Usability Problem Inspection tool — a cost-effective, structured, flexible usability inspection tool that uses the User Action Framework as an underlying knowledge base. This tool offers focused inspections guided by a particular task or a combination of tasks. It is also possible to limit the scope of inspection by applying filters or abstracting lower level details.

Name thesis:degree_name

Master of Science

Level thesis:degree_level

masters

Discipline thesis:degree_discipline

Computer Science

Department dc:contributor.department

Computer Science

Grantor dc:publisher

Virginia Tech

Year dc:date.issued

2003

Author dc:creator

• Colaso, Vikrant

Chair dc:contributor.committeechair

• Hartson, H. Rex

Committee members dc:contributor.committeemember

• McCrickard, D. Scott
• Pérez-Quiñones, Manuel A.

• UAF
• UEM
• Usability evaluation method
• UPI
• UPI tool

Statement dc:rights

• In Copyright

Licence dc:rights.uri

• http://rightsstatements.org/vocab/InC/1.0/

Dc Identifier Other

etd-05232003-143928

OAI identifier oai:identifier

oai:vtechworks.lib.vt.edu:10919/33145