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Virginia Tech

Seeing Beyond Service - Redefining the Problem of Water and Sanitation Service Delivery in Resource-Limited Settings to Enable Effective Solutions

Abstract

dc:description.abstract

The purpose of this study was to examine the effectiveness of water and sanitation service delivery in resource-limited settings using two different social theories (modernization and world system). Understanding that barriers to effectiveness are rooted in global structures that tend to present at local levels helps redefine the problem leading to comprehensive policies and practices. The guiding research questions included an identification of an effectiveness gap in services delivered in developed countries compared to those in developing countries. This study included a survey of water and sanitation professionals gauging their opinions on trends within the sector. Survey respondents demonstrated that the sector tends to align with localized (i.e. modernist) approaches. This may explain the perpetuation of differential patterns in water and sanitation access and associated diseases and deaths in developing countries. Through a case study of Partners In Health (PIH), a medical-oriented non-governmental organization used as a proxy for water and sanitation organizations, this work illustrated why personal and organizational philosophies and perspectives influence how we organize and act. It concludes with a discussion of engineering decision making through the lenses offered by modernization and world system theories; presents an organizational structure that allows organizations to overcome theoretical and geographic boundaries; and offers a set of recommendations learned from PIH and those the sector does well. This research shows how water and sanitation organizations, practices, and policies that consider local and global forces are more effective at delivering services in developing countries than those focusing solely on local forces.

Degree

thesis:*
Name thesis:degree_name
Ph. D.
Level thesis:degree_level
doctoral
Discipline thesis:degree_discipline
Civil Engineering
Department dc:contributor.department
Civil Engineering
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
2010

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Strock, Christopher Moore
Chairs dc:contributor.committeechair
  • Garvin, Michael J.
  • Borrego, Maura Jenkins
Committee members dc:contributor.committeemember
  • Dietrich, Andrea M.
  • Fiori, Christine M.
  • Hawdon, James E.
  • Pearce, Annie R.

Subjects

dc:subject × 8

Rights

dc:rights
Statement dc:rights
  • In Copyright

Identifiers

dc:identifier.*
Dc Identifier Other
etd-08042010-161404
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/28523

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Strock, Christopher Moore. Seeing Beyond Service - Redefining the Problem of Water and Sanitation Service Delivery in Resource-Limited Settings to Enable Effective Solutions. doctoral thesis, Virginia Tech, 2010. http://hdl.handle.net/10919/28523