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Virginia Tech

Clustered Layout Word Cloud for User Generated Online Reviews

Abstract

dc:description.abstract

User generated reviews, like those found on Yelp and Amazon, have become important reference material in casual decision making, like dining, shopping and entertainment. However, very large amounts of reviews make the review reading process time consuming. A text visualization can speed up the review reading process. In this thesis, we present the clustered layout word cloud -- a text visualization that quickens decision making based on user generated reviews. We used a natural language processing approach, called grammatical dependency parsing, to analyze user generated review content and create a semantic graph. A force-directed graph layout was applied to the graph to create the clustered layout word cloud. We conducted a two-task user study to compare the clustered layout word cloud to two alternative review reading techniques: random layout word cloud and normal block-text reviews. The results showed that the clustered layout word cloud offers faster task completion time and better user satisfaction than the other two alternative review reading techniques. [Permission email from J. Huang removed at his request. GMc March 11, 2014]

Degree

thesis:*
Name thesis:degree_name
Master of Science
Level thesis:degree_level
masters
Discipline thesis:degree_discipline
Computer Science and Applications
Department dc:contributor.department
Computer Science
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
2012

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Wang, Ji
Chair dc:contributor.committeechair
  • North, Christopher L.
Committee members dc:contributor.committeemember
  • Cao, Yong
  • Ramakrishnan, Naren

Subjects

dc:subject × 3

Rights

dc:rights
Statement dc:rights
  • In Copyright

Identifiers

dc:identifier.*
Dc Identifier Other
vt_gsexam:108
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/19193

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Wang, Ji. Clustered Layout Word Cloud for User Generated Online Reviews. masters thesis, Virginia Tech, 2012. http://hdl.handle.net/10919/19193