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Virginia Tech

Developing Heuristic Evaluation Methods for Large Screen Information Exhibits Based on Critical Parameters

Abstract

dc:description.abstract

Evaluation is the key to effective interface design. It becomes even more important when the interfaces are for cutting edge technology, in application areas that are new and with little prior design knowledge. Knowing how to evaluate new interfaces can decrease development effort and increase the returns on resources spent on formative evaluation. The problem is that there are few, if any, readily available evaluation tools for these new interfaces. This work focuses on the creation and testing of a new set of heuristics that are tailored to the large screen information exhibit (LSIE) system class. This new set is created through a structured process that relies upon critical parameters associated with the notification systems design space. By inspecting example systems, performing claims analysis, categorizing claims, extracting design knowledge, and finally synthesizing heuristics; we have created a usable set of heuristics that is better equipped for supporting formative evaluation. Contributions of this work include: a structured heuristic creation process based on critical parameters, a new set of heuristics tailored to the LSIE system class, reusable design knowledge in the form of claims and high level design issues, and a new usability evaluation method comparison test. These contributions result from the creation of the heuristics and two studies that illustrate the usability and utility of the new heuristics.

Degree

thesis:*
Name thesis:degree_name
Ph. D.
Level thesis:degree_level
doctoral
Discipline thesis:degree_discipline
Computer Science
Department dc:contributor.department
Computer Science
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
2004

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Somervell, Jacob Paul
Chair dc:contributor.committeechair
  • McCrickard, D. Scott
Committee members dc:contributor.committeemember
  • North, Christopher L.
  • Bowman, Douglas A.
  • Carroll, John M.
  • Hicks, David

Subjects

dc:subject × 4

Rights

dc:rights
Statement dc:rights
  • In Copyright

Identifiers

dc:identifier.*
Dc Identifier Other
etd-07122004-153037
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/11206

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Somervell, Jacob Paul. Developing Heuristic Evaluation Methods for Large Screen Information Exhibits Based on Critical Parameters. doctoral thesis, Virginia Tech, 2004. http://hdl.handle.net/10919/11206