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University of Venda

Evaluation of the effectiveness of the revenue strategies of Ndwendwe Local Municipalty in the Kwazulu - Natal Province

Abstract

dc:description.abstract

This is a qualitative study that evaluates the effectiveness of Municipal revenue strategies of Ndwedwe Local Municipality in Kwazulu-Natal province. The study is thus a conceptual (desktop) research that followed the case study approach. Revenue strategies are the money that is accruable to the municipality through taxes and levies. This evaluation is necessary due to the dwindling fortune of the municipality which impacted negatively on its revenue. This study employed a case study design. It is also grounded by the interpretivist paradigm; The study used secondary sources of data which are based on the municipal annual reports and audit findings to collect data. Therefore, this is a desktop study that relied on documents such as Ndwedwe Integrated Development Document 2022, relevant policies, and legislation, which requires municipalities to collect all money that is due and payable to them, as well as journals. The literature related to this topic was examined to identify recurring problems, trends, and similarities in operations pertaining to increasing municipal revenue. The study findings confirm that revenue collection in the Ndwedwe Local Municipality is hampered by several things that include the strategies for revenue collection, the legislative framework used in revenue collection, and the practices of revenue collection. Notwithstanding all the revenue collection challenges that the municipalities encounter, it implies that for the Ndwedwe Local municipality to consider improving the revenue collection system like using automated methods to ensure improved revenue performance. The study recommends that there is a need for every municipality to conduct a ratepayer campaign within their jurisdiction to educate the ratepayers on the need for and importance of paying rates and taxes.

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Gina, Nomalungelo
Advisors dc:contributor.advisor
  • Munzhedzi, P. H.
  • Mahole, Ephraim

Subjects

dc:subject × 4

Rights

dc:rights
Statement dc:rights
  • University of Venda
Language dc:language.iso
en

Identifiers

dc:identifier.*
Repository record dc:identifier.uri
http://univendspace.univen.ac.za/handle/123456789/2721
OAI identifier oai:identifier
oai:univendspace.univen.ac.za:123456789/2721

Chain of custody

source
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University of Venda
Base URL
univendspace.univen.ac.za/server/oai/request
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Gina, Nomalungelo. Evaluation of the effectiveness of the revenue strategies of Ndwendwe Local Municipalty in the Kwazulu - Natal Province. 2024. http://univendspace.univen.ac.za/handle/123456789/2721