An Analysis on the Impact of Service Delivery on Humam Rights: A Case of Vhembe District Municipality

The Constitution of the Republic of South Africa, 1996, provides that failure to provide services is a violation of human rights. In addition, Section 22 of the Constitution of the Republic of South Africa, 1996, forbids discrimination and guarantees freedom of trade, activity, and profession,emphasizing the connection between human rights and service delivery. It creates a framework for encouraging fair access to services and holds officials responsible for making sure that the provision of services satisfies the freedom, equality, and dignity guaranteed by the Constitution of the Republic of South Africa, 1996. This is a required activity, and people's human rights are infringed when they are denied these services. Moreover, failing to provide services to the public is not supported by the Constitution of the Republic of South Africa, 1996. It makes clear that everyone has the inherent right to dignity and the protection of the human rights. The study aims to analyze the impacts of service delivery on human rights in Vhembe District Municipality. Secondary data was sourced from the journal articles, municipal annual reports, legal framework, websites, library books, and the Constitution of the Republic of South Africa,1996, pertinent laws, and policies pertaining to human rights. The researcher used non-probability sampling and purposive sampling to collect secondary data for this study. Moreover, the study adopted desktop research. The literature on this subject has been examined in order to find common problems, patterns, and operational parallels with regard to how service delivery affects human rights in VDM. Thematic analysis was used to analyze secondary data collected. Significant gaps in access to essential services such as water, health-care, education, and power were shown by the analysis of service delivery in the Vhembe District Municipality. These gaps result in violations of core human rights, such as the right to dignity, health, and education. To overcome these gaps and protect human rights in the area, it is significant for the local government to consider infrastructure investment as a priority, enhance governance and accountability systems, transparency, and guarantee increased community involvement in decision-making. The study recommended the VDM to respect human rights by extending services to the communities.

Author dc:creator

• Phangophango, Zwivhuya

Advisors dc:contributor.advisor

• Lavhelani, N. P.
• Mbedzi, L.

• Human rights
• Bill of rights
• Service delivery
• Vhembe District Municipality
• Municipality
• UCTD

Statement dc:rights

• University of Venda

Language dc:language.iso

en

Repository record dc:identifier.uri

https://univendspace.univen.ac.za/handle/11602/3123

OAI identifier oai:identifier

oai:univendspace.univen.ac.za:11602/3123