Optimising Healthcare Data Flows and Interoperability: Exploring Challenges and Opportunities in NHS Wales

This dissertation investigates the challenges and opportunities associated with healthcare data flows and interoperability within NHS Wales, with a particular focus on Powys Teaching Health Board (PTHB). Through a mixed-methods approach, combining qualitative insights from healthcare professionals’ survey responses with quantitative analysis of documentary sources, the research highlights the barriers posed by fragmented data systems, inconsistent data entry practices, and reliance on manual processes. The findings touch upon the potential of interoperable systems to enhance clinical decision-making, reduce delays in care delivery, and optimise resource allocation. By integrating technological advancements with real-world needs, this study recommends investment in modern systems and IT infrastructure, adoption of interoperability standards, and a cultural shift toward digital literacy, increased collaboration and data-sharing to achieve seamless data integration and improved patient outcomes. The research contributes to the ongoing digital transformation efforts within NHS Wales, aligning with broader NHS and UK Government strategies to create a more connected, patient-focused healthcare system.

Name dc:type.qualificationname

msc

Level dc:type.qualificationlevel

masters

Grantor dc:publisher.institution

University of Wales Trinity Saint David

Year dc:date.issued

2025

Author dc:creator

• Hier-Jones, Jay

• RA Agweddau cyhoeddus am feddygaeth

Dc Identifier Grantnumber

UWTSD

OAI identifier oai:identifier

oai:repository.uwtsd.ac.uk:4100