An investigation of Millennial leadership in the information technology industry in Vietnam

The purpose of this research is to investigate the leadership characteristics and traits of Millennial managers in the information technology industry in Vietnam. In the scope of this study, Millennials are defined as people who were born from 1986 to 2000. A mixed-methods case study was chosen for this study to give a comprehensive understanding of the research subjects and answer the research questions. The data for this study was collected through interviews with Millennial managers and a questionnaire-based survey of employees working in information technology organisations in Vietnam. Findings from both questionnaire-based survey and interviews show a consensus in employees’ preferences and managers’ performance towards the transformational leadership style. The interview-based findings show that more than 50% of Millennial managers are exposing the transformational leadership style, while some are playing with the transactional one. The most effective leadership behaviours, according to employees’ expectations, revolve around the transformational leadership style alongside the blending of form with transactional features. Although there are certain gaps in perceptions, expectations, and behaviours of leadership styles being found, the congruency between employees’ perceptions and managers’ behaviours is towards the dominance of transformational leadership styles with mixed features of transactional, participative, and democratic styles. Besides, the findings show the insignificance of charismatic and autocratic leadership styles. The discussion also suggests how the generational factors of Millennial managers are influenced by the unique cultural and industrial characteristics of Vietnam's information technology. The findings support the Millennial managers practicing a personalised approach of combining leadership features to maximise their values in management and adapt unique features of internal and external challenges as per the given context of the workplace by different managers.

Name dc:type.qualificationname

dba

Level dc:type.qualificationlevel

doctoral

Grantor dc:publisher.institution

University of Wales Trinity Saint David

Year dc:date.issued

2024

Author dc:creator

• Thi Le, Le Dinh

• HD28 Rheoli. Rheoli Diwydiannol

Dc Identifier Grantnumber

UWTSD

OAI identifier oai:identifier

oai:repository.uwtsd.ac.uk:2911