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University of Wales Trinity Saint David

Employability skills of new graduates and SMEs: A case study of the financial service industry in Lagos State, Nigeria.

Abstract

dc:description.abstract

Little is known about how SME employers experience and understand new graduate employability in Nigeria. The word employability is a difficult concept to define comprehensively. Therefore, past studies have produced a varied list of “employability skills”. Over previous decades interest in graduate employability has grown, and to benefit graduates by ensuring they are employable, many studies have produced lists and classifications of the particular skills and attributes needed to promote graduate employability. To address a gap in the scholarly literature, this study explores how SME employers in the financial sector in Nigeria experience and understand the meaning of new graduate employability from their lived experiences. The research applied a phenomenological methodology to form descriptive themes. The study interviewed 18 SME employers in the financial sector, who were identified as having contact with new graduates. Participants were selected from five different companies in the same industry in Lagos, Nigeria. In-depth face-to-face interviews with these SME employers provided rich data. The study findings reveal eleven themes relating to how SME employers experience and understand new graduate employability: (a) hungry for performance; (b) determination; (c) intellectual curiosity; (d) time and appearance-conscious; (e) business acumen; (f) creative contribution; (g) effective communication; (h) optimism and honesty; (i) boldness and purposeful career path; (j) coachable attitude; and (k) informative. The study reveals that employers shared impactful memories of graduates who were able to use simple english language when communicating during their interviews. This study contributes to the development of practice and knowledge in diverse ways. The study proposes a new conceptual framework that is more direct and narrowly focused on new graduate employability. This framework will be useful to students in a career guidance context, to SME employers, to human resource departments involved in the selection and induction of employees who wish to select highly adaptable employees, and to higher education and graduate training centres, which can incorporate this information about new graduate employability into their curriculums to deliver graduates who are highly employable.

Degree

thesis:*
Name dc:type.qualificationname
dba
Level dc:type.qualificationlevel
doctoral
Grantor dc:publisher.institution
University of Wales Trinity Saint David
Year dc:date.issued
2020

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Abdul, Omolara

Subjects

dc:subject × 1

Identifiers

dc:identifier.*
Dc Identifier Grantnumber
UWTSD
OAI identifier oai:identifier
oai:repository.uwtsd.ac.uk:1574

Chain of custody

source
Harvested from
University of Wales Trinity Saint David
Base URL
repository.uwtsd.ac.uk/cgi/oai2
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Abdul, Omolara. Employability skills of new graduates and SMEs: A case study of the financial service industry in Lagos State, Nigeria.. doctoral thesis, University of Wales Trinity Saint David, 2020. https://doi.org/10.82227/repository.uwtsd.ac.uk.00001574