A study of burnout in certified public accountants in the southeast region of the United States

The purpose of this study was to determine if there are relationships between years of employment, age, size of organization, work environment, salary level, engagement, gender, and burnout levels in certified public accountants in the southeast United States. Two survey instruments were used to administer the questions to participants including Maslach’s Burnout Inventory- General Study (MBI – GS) and Moos’ Work Environment Scale (WES). The MBI – GS measures respondents’ relationships with their work on a scale from engagement to burnout and the WES measures the stressful effects of the work environment on personal functioning and family social resources. The collected data were analyzed using correlation and regression. The ordinary least squares regression analysis resulted in the independent variables of gender and dissatisfaction with the work environment being positively related to the dependent variable, burnout. This indicates that as these variables effect increase, the dependent variable of burnout will also increase. The independent variables of age and satisfaction with the work environment being negatively related to the dependent variable, burnout. This indicates that as age and satisfaction within the work environment increase the dependent variable of burnout decreases.

Grantor dc:publisher

University of Tennessee at Chattanooga

Author dc:creator

• Connors, Jamie

Contributors dc:contributor

• Rausch, David W.
• Crawford, Elizabeth K.; Banks, Stephen R.; Harbison, John W.
• College of Health, Education, and Professional Studies

• Accountants--Job stress--Southern States
• Burn out (Psychology)

Licence

• http://rightsstatements.org/vocab/InC/1.0/

Language dc:language

English, eng

Repository record dc:identifier

https://scholar.utc.edu/theses/800

OAI identifier oai:identifier

oai:scholar.utc.edu:theses-1968