Exploring individual and organizational level antecedents of experienced workplace incivility

The present research explored antecedents of experienced workplace incivility, specifically, the individual characteristics of agreeableness, negative affectivity, and emotional stability, and organizational (work) characteristics including social and contextual factors. Three competing models linking these antecedents to experienced workplace incivility were developed. One hundred seventy six participants were included in the final sample. Participants were recruited directly from companies and through an internet-based snowball sampling approach. Participants completed a questionnaire to assess experienced workplace incivility and dispositional individual and work characteristics. The results indicated that individual and work characteristics are important antecedents of experienced workplace incivility. However, work characteristics, specifically social support, interdependence, and environmental risk factors were significant predictors of experienced workplace incivility over and above an individual‟s underlying propensity to experience workplace incivility.

Grantor dc:publisher

University of Tennessee at Chattanooga

Author dc:creator

• Terlicki, Sara Ann

Contributors dc:contributor

• Cunningham, Christopher J. L.
• Biderman, Michael D.; Weathington, Bart L.
• College of Arts and Sciences

• Employee attitude surveys
• Employees -- Attitudes

Licence

• https://rightsstatements.org/page/InC/1.0/?language=en

Language dc:language

English, eng

Repository record dc:identifier

https://scholar.utc.edu/theses/75

OAI identifier oai:identifier

oai:scholar.utc.edu:theses-1077