STANDARDIZATION OF SHIFT REPORT BY IMPLEMENTING A NURSING REPORT SHEET AND ADDRESSING PATIENT VALUES TO MEET PATIENT NEEDS

<p>Bedside shift report is a complex process, which involves the transition of care from one clinician to another. The Agency for Healthcare Research and Quality (AHRQ) (2013) reported that approximately 70% of patient adverse events are attributed to communication failures between healthcare providers. Nurses remain inconsistent with information sharing during bedside shift report leading to communication gaps. The object of the clinical nurse leader (CNL) internship project is to provide true patient-centered by standardizing bedside shift report by implementing a nursing report sheet and addressing patient needs. The project was conducted in a level-one trauma center in San Diego, CA on the Medical/Oncology Unit. The patient population includes a diverse adult population and the average inpatient age is fifty-nine years old. Although limited, the project found to improve patient satisfaction scores. However, overtime did not decline. Rather, overtime increased as a result of the health system implementing a new electronic health record.</p>

Name thesis:degree_name

Master of Science in Nursing (MSN)

Level thesis:degree_level

Project/Capstone - Global access

Year dc:date.available

2017

Author dc:creator

• Salas, Roman A

Contributors dc:contributor

• Dr. Lisa Gifford
• Dr. Elena Capella

• bedside shift report
• nursing communication
• patient satisfaction
• patient-centered care
• Critical Care Nursing
• Family Practice Nursing
• Geriatric Nursing

Repository record dc:identifier

https://repository.usfca.edu/capstone/499

OAI identifier oai:identifier

oai:repository.usfca.edu:capstone-1529