Videoconferencing for Improved Access to Care

<p>The aim of this project is to increase the amount of education visits completed by pharmacy nurses in an outpatient infusion clinic for patients receiving 5-fluoracil chemotherapy. Two approaches have been applied: securing additional nursing staff; and implementing a telehealth delivery system that utilizes asynchronous video and videoconferencing. The intervention will employ an internet-based application to secure a videoconferencing session between patients and nurses that are 25 miles apart; and offer a patient education video that will be used and an adjunct to videoconferencing. Microsystem data obtained by auditing schedules and patient charts showed pharmacy nurses completed 0% of pharmacy-patient education visits between July and August of 2015. A second set of data included audits of patient satisfaction scores and pharmacy troubleshooting logs that indicated patients were highly satisfied with usual care (average score reported 4.7/5) and had little trouble managing their infusion pump at home (2 calls in 6 months). Implementation is currently underway. After two months, all data sets will be reassessed using the same methods and compared using a paired T-test. It is projected that the number of visits will increase by at least 30% and that satisfaction scores and teaching efficacy remain stable. This project furthers current knowledge on technology as a healthcare delivery method, as well as information on nurse-led technology implementation efforts.</p>

Name thesis:degree_name

Master of Science in Nursing (MSN)

Level thesis:degree_level

Project/Capstone - Global access

Year dc:date.available

2015

Author dc:creator

• Hernandez, Alana L.

Contributors dc:contributor

• Elena Capella
• Carlee Stewart

• telehealth
• videoconferencing
• nurse-led intervention
• home-infusion pump
• improve access
• 5F-U
• Critical Care Nursing
• Health Information Technology
• Other Nursing

Repository record dc:identifier

https://repository.usfca.edu/capstone/241

OAI identifier oai:identifier

oai:repository.usfca.edu:capstone-1251