An investigation of the effective supervision and communication competence of chief student affairs officers in Christian institutions of higher education.

The purpose of this study was to examine if there is an association between effective supervision and communication competence in divisions of student affairs at Christian higher education institutions. The investigation examined chief student affairs officers (CSAOs) and their direct reports at 45 institutions across the United States using the Synergistic Supervision Scale and the Communication Competence Questionnaire. A positive significant association was found between the direct report's evaluation of the CSAO's level of synergistic supervision and the direct report's evaluation of the CSAO's level of communication competence. The findings of this study will advance the supervision and communication competence literature while informing practice for student affairs professionals. This study provides a foundation of research in the context specific field of student affairs where there has been a dearth of literature regarding effective supervision. This study can be used as a platform for future research to further the understanding of characteristics that define effective supervision.

Grantor dc:publisher

University of North Texas

Year dc:date

2007

Author dc:creator

• Wilcoxson, Douglas A.

Contributors dc:contributor

• Baier, John L.
• Gossett, John S.
• Jacobs, Bonita

• supervision
• communication competence
• student affairs
• higher education
• evaluation
• Student affairs administrators -- United States.
• Student affairs services -- United States -- Administration.
• Church colleges -- United States -- Administration.
• Supervision of employees.
• Communicative competence.
• Communication in management.

Statement dc:rights

• Public
• Copyright
• Wilcoxson, Douglas A.
• Copyright is held by the author, unless otherwise noted. All rights reserved.

Language dc:language

English

Identifier

oclc: 230810410
https://digital.library.unt.edu/ark:/67531/metadc5110/
ark: ark:/67531/metadc5110

OAI identifier oai:identifier

info:ark/67531/metadc5110