{"id":{"repo_id":"unt","oai_identifier":"info:ark/67531/metadc3188"},"canonical_url":"https://search.dev.ndltd.org/etd/unt/info:ark/67531/metadc3188","repository":{"repo_id":"unt","name":"University of North Texas","base_url":"https://digital.library.unt.edu/oai/"},"display":{"title":"Effects of Hedonic and Utilitarian Shopping Satisfaction on Mall Consumption","abstract":"The modern consumer expects a consumption experience with both hedonic and utilitarian rewards during a single visit to the mall. The orchestrating of both hedonic and utilitarian benefits in one visit challenges mall management and retailers to deliver the maximum shopping experience. This study seeks to reveal relationships among six variables: demographic characteristics, mall shopping orientation, mall perception, hedonic satisfaction, utilitarian satisfaction, and mall consumption. The intercept survey was conducted at a major entertainment-themed mall in north Texas. Multiple regression analyses (N = 202) indicate that demographic characteristics and mall shopping orientation were significant predictors of mall perception. Also, two mall perception factors (Sensation and Physical Environment) were predictors of hedonic and utilitarian mall shopping satisfaction. However, hedonic and utilitarian mall shopping satisfaction were found not to predict mall consumption in terms of cross-shopping, money spent, and time spent.","abstract_html":"The modern consumer expects a consumption experience with both hedonic and utilitarian rewards during a single visit to the mall. The orchestrating of both hedonic and utilitarian benefits in one visit challenges mall management and retailers to deliver the maximum shopping experience. This study seeks to reveal relationships among six variables: demographic characteristics, mall shopping orientation, mall perception, hedonic satisfaction, utilitarian satisfaction, and mall consumption. The intercept survey was conducted at a major entertainment-themed mall in north Texas. Multiple regression analyses (N = 202) indicate that demographic characteristics and mall shopping orientation were significant predictors of mall perception. Also, two mall perception factors (Sensation and Physical Environment) were predictors of hedonic and utilitarian mall shopping satisfaction. However, hedonic and utilitarian mall shopping satisfaction were found not to predict mall consumption in terms of cross-shopping, money spent, and time spent.","abstract_has_math":false,"creators":["Buhrman, Tiffany"],"institution":"University of North Texas","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":["Kim, Youn-Kyung","Paswan, Audhesh K.","Forney, Judith"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2002,"date_issued":"2002-08","date_published":"2002-08","updated_at":"2026-07-24T05:34:52Z","subjects":["Shopping.","Shopping malls.","hedonic","utilitarian","mall consumption","shopping satisfaction"],"languages":["English"],"rights":["Use restricted to UNT Community","Copyright","Buhrman, Tiffany","Copyright is held by the author, unless otherwise noted. All rights reserved."],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier","label":"Identifier","values":["oclc: 50434891","https://digital.library.unt.edu/ark:/67531/metadc3188/","ark: ark:/67531/metadc3188"],"render_values":[{"text":"oclc: 50434891","href":null,"code":true},{"text":"https://digital.library.unt.edu/ark:/67531/metadc3188/","href":"https://digital.library.unt.edu/ark:/67531/metadc3188/","code":true},{"text":"ark: ark:/67531/metadc3188","href":null,"code":true}]}]},"links":{"outbound_url":"https://doi.org/10.12794/metadc3188","outbound_label":"DOI","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Kim, Youn-Kyung","Paswan, Audhesh K.","Forney, Judith"]},{"key":"dc:creator","label":"Author","values":["Buhrman, Tiffany"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2002-08"]},{"key":"dc:publisher","label":"Institution","values":["University of North Texas"]},{"key":"dc:type","label":"Dc Type","values":["Thesis or Dissertation"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Shopping.","Shopping malls.","hedonic","utilitarian","mall consumption","shopping satisfaction"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["English"]},{"key":"dc:rights","label":"Dc Rights","values":["Use restricted to UNT Community","Copyright","Buhrman, Tiffany","Copyright is held by the author, unless otherwise noted. 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Multiple regression analyses (N = 202) indicate that demographic characteristics and mall shopping orientation were significant predictors of mall perception. Also, two mall perception factors (Sensation and Physical Environment) were predictors of hedonic and utilitarian mall shopping satisfaction. However, hedonic and utilitarian mall shopping satisfaction were found not to predict mall consumption in terms of cross-shopping, money spent, and time spent."]},{"key":"dc:format","label":"Dc Format","values":["Text"]},{"key":"dc:title","label":"Title","values":["Effects of Hedonic and Utilitarian Shopping Satisfaction on Mall Consumption"]}]}],"canonical_facts":{"dc:contributor":["Kim, Youn-Kyung","Paswan, Audhesh K.","Forney, Judith"],"dc:creator":["Buhrman, Tiffany"],"dc:date":["2002-08"],"dc:description":["The modern consumer expects a consumption experience with both hedonic and utilitarian rewards during a single visit to the mall. The orchestrating of both hedonic and utilitarian benefits in one visit challenges mall management and retailers to deliver the maximum shopping experience. This study seeks to reveal relationships among six variables: demographic characteristics, mall shopping orientation, mall perception, hedonic satisfaction, utilitarian satisfaction, and mall consumption. The intercept survey was conducted at a major entertainment-themed mall in north Texas. Multiple regression analyses (N = 202) indicate that demographic characteristics and mall shopping orientation were significant predictors of mall perception. Also, two mall perception factors (Sensation and Physical Environment) were predictors of hedonic and utilitarian mall shopping satisfaction. However, hedonic and utilitarian mall shopping satisfaction were found not to predict mall consumption in terms of cross-shopping, money spent, and time spent."],"dc:format":["Text"],"dc:identifier":["oclc: 50434891","doi: 10.12794/metadc3188","https://digital.library.unt.edu/ark:/67531/metadc3188/","ark: ark:/67531/metadc3188"],"dc:language":["English"],"dc:publisher":["University of North Texas"],"dc:rights":["Use restricted to UNT Community","Copyright","Buhrman, Tiffany","Copyright is held by the author, unless otherwise noted. All rights reserved."],"dc:subject":["Shopping.","Shopping malls.","hedonic","utilitarian","mall consumption","shopping satisfaction"],"dc:title":["Effects of Hedonic and Utilitarian Shopping Satisfaction on Mall Consumption"],"dc:type":["Thesis or Dissertation"]},"updated_at":"2026-07-24T05:34:52Z"}