Virtual Teams and Technology: The Relationship between Training and Team Effectiveness

The impact of training on virtual team effectiveness was assessed in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. A 12-page survey was developed exploring all aspects of virtual teams. 180 surveys were distributed, 52 were returned representing 43 companies. Training led to higher effectiveness in planning tasks and setting goals, solving problems and making decisions, and conflict resolution, but not in communication and responding to customer requirements. Training may not solve all the problems that virtual teams will encounter; however, training will make the challenges easier to handle.

Grantor dc:publisher

University of North Texas

Year dc:date

2001

Author dc:creator

• Andrews, Angelique

Contributors dc:contributor

• Johnson, Douglas A.
• Becker, Jack D.
• Ballentine, Rodger

• Virtual work teams.
• Employees -- Training of.
• virtual teams
• communication
• resolving conflict
• training
• team effectiveness

Statement dc:rights

• Public
• Copyright
• Andrews, Angelique
• Copyright is held by the author, unless otherwise noted. All rights reserved.

Language dc:language

English

Identifier

oclc: 47833639
https://digital.library.unt.edu/ark:/67531/metadc2824/
ark: ark:/67531/metadc2824

OAI identifier oai:identifier

info:ark/67531/metadc2824