{"id":{"repo_id":"unt","oai_identifier":"info:ark/67531/metadc2634"},"canonical_url":"https://search.dev.ndltd.org/etd/unt/info:ark/67531/metadc2634","repository":{"repo_id":"unt","name":"University of North Texas","base_url":"https://digital.library.unt.edu/oai/"},"display":{"title":"Consumers' Behavioral Intentions Regarding Online Shopping","abstract":"This study investigates the consumers' intention towards Internet shopping. The Theory of Planned Behavior is used to predict behavioral intention (BI), which is a function of attitude, subjective norm, and perceived behavioral control (PBC). The effects of demographic and personal variables on BI are also examined. Data analysis (n = 303) indicates that attitude, subjective norm, perceptions of behavioral controls, and previous purchases are significant predictors of behavioral intention. Product/Convenience, Customer Service (attitude factors), Purchase and Delivery, Promotional Offers, Product Attribute (factors of PBC), subjective norm, hours spent online, money spent online, and previous purchases discriminate respondents of high BI from low BI. Behavioral intention of shopping online is highest for Specialty Products followed by Personal, Information Intensive, and Household Products.","abstract_html":"This study investigates the consumers' intention towards Internet shopping. The Theory of Planned Behavior is used to predict behavioral intention (BI), which is a function of attitude, subjective norm, and perceived behavioral control (PBC). The effects of demographic and personal variables on BI are also examined. Data analysis (n = 303) indicates that attitude, subjective norm, perceptions of behavioral controls, and previous purchases are significant predictors of behavioral intention. Product/Convenience, Customer Service (attitude factors), Purchase and Delivery, Promotional Offers, Product Attribute (factors of PBC), subjective norm, hours spent online, money spent online, and previous purchases discriminate respondents of high BI from low BI. Behavioral intention of shopping online is highest for Specialty Products followed by Personal, Information Intensive, and Household Products.","abstract_has_math":false,"creators":["Kumar, Shefali"],"institution":"University of North Texas","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":["Kim, Youn-Kyung","Hawley, Jana M.","Ryan, Sherry","Crutsinger, Christy"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2000,"date_issued":"2000-08","date_published":"2000-08","updated_at":"2026-07-24T05:34:52Z","subjects":["Teleshopping.","Consumer behavior.","previous purchases","subjective norm","internet shopping","behavioral intention","Theory of Planned Behavior"],"languages":["English"],"rights":["Public","Copyright","Kumar, Shefali","Copyright is held by the author, unless otherwise noted. All rights reserved."],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier","label":"Identifier","values":["oclc: 47357358","https://digital.library.unt.edu/ark:/67531/metadc2634/","ark: ark:/67531/metadc2634"],"render_values":[{"text":"oclc: 47357358","href":null,"code":true},{"text":"https://digital.library.unt.edu/ark:/67531/metadc2634/","href":"https://digital.library.unt.edu/ark:/67531/metadc2634/","code":true},{"text":"ark: ark:/67531/metadc2634","href":null,"code":true}]}]},"links":{"outbound_url":"https://doi.org/10.12794/metadc2634","outbound_label":"DOI","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Kim, Youn-Kyung","Hawley, Jana M.","Ryan, Sherry","Crutsinger, Christy"]},{"key":"dc:creator","label":"Author","values":["Kumar, Shefali"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2000-08"]},{"key":"dc:publisher","label":"Institution","values":["University of North Texas"]},{"key":"dc:type","label":"Dc Type","values":["Thesis or Dissertation"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Teleshopping.","Consumer behavior.","previous purchases","subjective norm","internet shopping","behavioral intention","Theory of Planned Behavior"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["English"]},{"key":"dc:rights","label":"Dc Rights","values":["Public","Copyright","Kumar, Shefali","Copyright is held by the author, unless otherwise noted. 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Product/Convenience, Customer Service (attitude factors), Purchase and Delivery, Promotional Offers, Product Attribute (factors of PBC), subjective norm, hours spent online, money spent online, and previous purchases discriminate respondents of high BI from low BI. Behavioral intention of shopping online is highest for Specialty Products followed by Personal, Information Intensive, and Household Products."]},{"key":"dc:format","label":"Dc Format","values":["Text"]},{"key":"dc:title","label":"Title","values":["Consumers' Behavioral Intentions Regarding Online Shopping"]}]}],"canonical_facts":{"dc:contributor":["Kim, Youn-Kyung","Hawley, Jana M.","Ryan, Sherry","Crutsinger, Christy"],"dc:creator":["Kumar, Shefali"],"dc:date":["2000-08"],"dc:description":["This study investigates the consumers' intention towards Internet shopping. The Theory of Planned Behavior is used to predict behavioral intention (BI), which is a function of attitude, subjective norm, and perceived behavioral control (PBC). The effects of demographic and personal variables on BI are also examined. Data analysis (n = 303) indicates that attitude, subjective norm, perceptions of behavioral controls, and previous purchases are significant predictors of behavioral intention. Product/Convenience, Customer Service (attitude factors), Purchase and Delivery, Promotional Offers, Product Attribute (factors of PBC), subjective norm, hours spent online, money spent online, and previous purchases discriminate respondents of high BI from low BI. Behavioral intention of shopping online is highest for Specialty Products followed by Personal, Information Intensive, and Household Products."],"dc:format":["Text"],"dc:identifier":["oclc: 47357358","doi: 10.12794/metadc2634","https://digital.library.unt.edu/ark:/67531/metadc2634/","ark: ark:/67531/metadc2634"],"dc:language":["English"],"dc:publisher":["University of North Texas"],"dc:rights":["Public","Copyright","Kumar, Shefali","Copyright is held by the author, unless otherwise noted. All rights reserved."],"dc:subject":["Teleshopping.","Consumer behavior.","previous purchases","subjective norm","internet shopping","behavioral intention","Theory of Planned Behavior"],"dc:title":["Consumers' Behavioral Intentions Regarding Online Shopping"],"dc:type":["Thesis or Dissertation"]},"updated_at":"2026-07-24T05:34:52Z"}