Modeling Utilization of Planned Information Technology

Implementations of information technology solutions to address specific information problems are only successful when the technology is utilized. The antecedents of technology use involve user, system, task and organization characteristics as well as externalities which can affect all of these entities. However, measurement of the interaction effects between these entities can act as a proxy for individual attribute values. A model is proposed which based upon evaluation of these interaction effects can predict technology utilization. This model was tested with systems being implemented at a pediatric health care facility. Results from this study provide insight into the relationship between the antecedents of technology utilization. Specifically, task time provided significant direct causal effects on utilization. Indirect causal effects were identified in task value and perceived utility constructs. Perceived utility, along with organizational support also provided direct causal effects on user satisfaction. Task value also impacted user satisfaction in an indirect fashion. Also, results provide a predictive model and taxonomy of variables which can be applied to predict or manipulate the likelihood of utilization for planned technology.

Grantor dc:publisher

University of North Texas

Year dc:date

2000

Author dc:creator

• Stettheimer, Timothy Dwight

Contributors dc:contributor

• Cleveland, Ana D.
• Prybutok, Victor R.
• Becker, Jack D.
• Toledo, Rafael
• Francis, Jean
• Kirksey, Kirk

• Information technology -- Management.
• Medical care -- Data processing.
• Health facilities -- Data processing.
• technology utilization
• information technology
• user satisfaction
• perceived utility
• planned technology

Statement dc:rights

• Public
• Copyright
• Stettheimer, Timothy Dwight
• Copyright is held by the author, unless otherwise noted. All rights reserved.

Language dc:language

English

Identifier

oclc: 47218177
untcat: b2301320
https://digital.library.unt.edu/ark:/67531/metadc2496/
ark: ark:/67531/metadc2496

OAI identifier oai:identifier

info:ark/67531/metadc2496