{"id":{"repo_id":"unlv","oai_identifier":"oai:oasis.library.unlv.edu:rtds-2635"},"canonical_url":"https://search.dev.ndltd.org/etd/unlv/oai:oasis.library.unlv.edu:rtds-2635","repository":{"repo_id":"unlv","name":"University of Nevada - Las Vegas","base_url":"https://oasis.library.unlv.edu/do/oai/"},"display":{"title":"Client perceptions of Child Protective Services","abstract":"Inductive research methods are used to explore client perceptions of Child Protective Services in Clark County, NV. Interviews with fifteen persons who had experiences with CPS are discussed. The small sample limits the generalizability of the results, but there are indications the type of help offered or received is not always what a particular client perceives is needed, they are dissatisfied with the way they are treated, and they are not aware of any mechanisms available to register disagreements. Many of the clients express feelings of alienation and anomie. Suggestions for improving this relationship include changes in reporting procedures, showing more concern for the entire family and not just the child, not allowing officials to speak with a child before notifying the parents, and less secrecy. The use of an outside person, or ombudsman, to informally mediate disagreements is also suggested for improving communications between clients and CPS workers.","abstract_html":"Inductive research methods are used to explore client perceptions of Child Protective Services in Clark County, NV. Interviews with fifteen persons who had experiences with CPS are discussed. The small sample limits the generalizability of the results, but there are indications the type of help offered or received is not always what a particular client perceives is needed, they are dissatisfied with the way they are treated, and they are not aware of any mechanisms available to register disagreements. Many of the clients express feelings of alienation and anomie. Suggestions for improving this relationship include changes in reporting procedures, showing more concern for the entire family and not just the child, not allowing officials to speak with a child before notifying the parents, and less secrecy. The use of an outside person, or ombudsman, to informally mediate disagreements is also suggested for improving communications between clients and CPS workers.","abstract_has_math":false,"creators":["Rohleder, Jerry L"],"institution":"University of Nevada, Las Vegas","degree_name":"Master of Arts (MA)","degree_level":"Thesis","degree_discipline":"Sociology","degree_department":null,"school":null,"contributors":["Frederick W. Preston"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2004,"date_issued":"2004-01-01T08:00:00Z","date_published":"2004-01-01T08:00:00Z","updated_at":"2026-07-24T05:25:47Z","subjects":[],"languages":["English"],"rights":["IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/"],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier","label":"Identifier","values":["https://oasis.library.unlv.edu/rtds/1636"],"render_values":[{"text":"https://oasis.library.unlv.edu/rtds/1636","href":"https://oasis.library.unlv.edu/rtds/1636","code":true}]}]},"links":{"outbound_url":"https://doi.org/10.25669/q8zl-x4u8","outbound_label":"DOI","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Frederick W. Preston"]},{"key":"dc:creator","label":"Author","values":["Rohleder, Jerry L"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:publisher","label":"Institution","values":["University of Nevada, Las Vegas"]},{"key":"dc:type","label":"Dc Type","values":["Text"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Sociology"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Arts (MA)"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["English"]},{"key":"dc:rights","label":"Dc Rights","values":["IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["10.25669/q8zl-x4u8","https://oasis.library.unlv.edu/rtds/1636","https://oasis.library.unlv.edu/context/rtds/article/2635/viewcontent/uc.pdf"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["Inductive research methods are used to explore client perceptions of Child Protective Services in Clark County, NV. Interviews with fifteen persons who had experiences with CPS are discussed. The small sample limits the generalizability of the results, but there are indications the type of help offered or received is not always what a particular client perceives is needed, they are dissatisfied with the way they are treated, and they are not aware of any mechanisms available to register disagreements. Many of the clients express feelings of alienation and anomie. Suggestions for improving this relationship include changes in reporting procedures, showing more concern for the entire family and not just the child, not allowing officials to speak with a child before notifying the parents, and less secrecy. The use of an outside person, or ombudsman, to informally mediate disagreements is also suggested for improving communications between clients and CPS workers."]},{"key":"dc:format","label":"Dc Format","values":["pdf"]},{"key":"dc:title","label":"Title","values":["Client perceptions of Child Protective Services"]}]}],"canonical_facts":{"dc:contributor":["Frederick W. Preston"],"dc:creator":["Rohleder, Jerry L"],"dc:description.abstract":["Inductive research methods are used to explore client perceptions of Child Protective Services in Clark County, NV. Interviews with fifteen persons who had experiences with CPS are discussed. The small sample limits the generalizability of the results, but there are indications the type of help offered or received is not always what a particular client perceives is needed, they are dissatisfied with the way they are treated, and they are not aware of any mechanisms available to register disagreements. Many of the clients express feelings of alienation and anomie. Suggestions for improving this relationship include changes in reporting procedures, showing more concern for the entire family and not just the child, not allowing officials to speak with a child before notifying the parents, and less secrecy. The use of an outside person, or ombudsman, to informally mediate disagreements is also suggested for improving communications between clients and CPS workers."],"dc:format":["pdf"],"dc:identifier":["10.25669/q8zl-x4u8","https://oasis.library.unlv.edu/rtds/1636","https://oasis.library.unlv.edu/context/rtds/article/2635/viewcontent/uc.pdf"],"dc:language":["English"],"dc:publisher":["University of Nevada, Las Vegas"],"dc:rights":["IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/"],"dc:title":["Client perceptions of Child Protective Services"],"dc:type":["Text"],"thesis:degree_discipline":["Sociology"],"thesis:degree_level":["Thesis"],"thesis:degree_name":["Master of Arts (MA)"]},"updated_at":"2026-07-24T05:25:47Z"}