Analyzing a benefits communication method for a hotel/casino resort

There is a need in the hospitality industry to maximize employee satisfaction with medical insurance benefits provided by the company. This study examined the influence that one-on-one benefits communication meetings have upon the satisfaction or perception of a medical plan for a large hotel, casino resort property in Las Vegas, Nevada; The methodology used in this study was a survey which was administered to employees immediately before and again 5 to 6 months after they attend a one-on-one benefits communication meeting. This Pre-test and Post-test methodology is considered to be an appropriate test for satisfaction research; Survey results did not allow for rejection of the null hypotheses. However, while the results of this study lacked statistical significance, they may well be of practical importance.

Name thesis:degree_name

Master of Science (MS)

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Hotel Administration

Grantor dc:publisher

University of Nevada, Las Vegas

Year

1995

Author dc:creator

• Murphey, Cynthia Kiser

Statement dc:rights

• IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/

Language dc:language

English

Identifier

https://oasis.library.unlv.edu/rtds/468

OAI identifier oai:identifier

oai:oasis.library.unlv.edu:rtds-1467