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University of New England

Compassion Fatigue Among Help Me Grow Care Coordinators: A Case Study

Abstract

dc:description.abstract

<p>The purpose of this exploratory sequential mixed methods case study was to explore the perceptions of the prevalence and impact of compassion fatigue among Help Me Grow (HMG) care coordinators throughout the United States. Guided by the compassion fatigue and professional quality of life theories as the conceptual framework, the prevalence of compassion fatigue was explored quantitatively through the Professional Quality of Life questionnaire (ProQOL) and the impact of compassion fatigue was explored qualitatively through semi-structured, open-ended interviews. The ProQOL questionnaire results indicated that no participants were experiencing compassion fatigue. Seven key themes emerged from the qualitative interviews, including (a) developing relationships and establishing trust with families, (b) love of being a care coordinator, (c) empathy and compassion required, (d) communication skills required, (e) physical and emotional symptom, (f) struggle to establish boundaries, and (g) self-care and external support as coping strategies. Findings of this study revealed that although all study participants reported low levels or risk of compassion fatigue according to the ProQOL questionnaire results, participants seem to be experiencing the impacts of compassion fatigue based on the narratives shared during the interviews.</p>

Degree

thesis:*
Name thesis:degree_name
Doctor of Education (EdD)
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Education
Year dc:date.available
2021

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Goldberg, Alexandra
Contributors dc:contributor
  • Jacqueline Lookabaugh
  • Catherine Stieg
  • Marisa Macy

Subjects

dc:subject × 3

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dune.une.edu/theses/375
OAI identifier oai:identifier
oai:dune.une.edu:theses-1374

Chain of custody

source
Harvested from
University of New England
Base URL
dune.une.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Goldberg, Alexandra. Compassion Fatigue Among Help Me Grow Care Coordinators: A Case Study. Dissertation thesis, 2021. https://dune.une.edu/theses/375