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University of New England

Empowering Transformation Through Structure: Assessing Effectiveness On The Organizational Placement Of Institutional Researchers

Abstract

dc:description.abstract

<p>Higher education has a rich history steeped in the assumed trust of academia; however, shrinking resources have increased the demand for more objective assessment. Institutional Researchers (IR) have emerged as agents of change, adding college-wide assessment to their responsibilities alongside pragmatic reporting (Ross & Swing, 2016; Terenzini, 2012). As data-driven culture is still a relatively new institutional framework, IR may hold the key to engendering trust around this new status quo (Kirby & Floyd, 2016). This study explored the role of organizational structure in promoting the strategic success of Institutional Researchers. The researcher examined eight field professionals through the conceptual lens of transformational leadership. Each participant willingly participated in a triangulated data collection strategy which employed a formal document review; written qualitative survey; and semi-structured, qualitative interview. The data collected highlighted four key emergent themes that are indicative of successful strategic IR, including the role of proximity to central leadership, strong supervisory support, and shared actions. The study findings suggest that taking action to empower communication with senior leaders and advocate for managerial support are imperative to advancing strategic IR. In addition, the study illuminated several ways that institutional leaders can cultivate professionals who support a data-driven, assessment-focused culture.</p>

Degree

thesis:*
Name thesis:degree_name
Doctor of Education (EdD)
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Education
Year dc:date.available
2017

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Gill, Nicholas R.
Contributors dc:contributor
  • Marylin Newell
  • Laura Bertonazzi
  • John Rainone

Subjects

dc:subject × 6

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dune.une.edu/theses/117
OAI identifier oai:identifier
oai:dune.une.edu:theses-1116

Chain of custody

source
Harvested from
University of New England
Base URL
dune.une.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Gill, Nicholas R.. Empowering Transformation Through Structure: Assessing Effectiveness On The Organizational Placement Of Institutional Researchers. Dissertation thesis, 2017. https://dune.une.edu/theses/117