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University of New England

Teaching The First: A Phenomenological Study Of Southeastern Community College Instructors Communicating With First-Generation College Students

Abstract

dc:description.abstract

<p>This phenomenological research study explored eight Southeastern community college instructors communicating with first-generation college students, specifically the lived experiences of community college instructors as they taught developmental education. The participated included a lawyer, health care executive, and engineer, psychologist, bookkeeper, health sciences professional, and education specialist and computer information systems professional. Pre-interviews, interviews and an electronic survey were utilized to obtain the data on the phenomenon. This phenomenological data analysis process offered a structured analysis process that is reflective and grounded in vibrant descriptions. During the interview, all forms were used to document responses of interviewees. The interviews were interpreted in real context, transcribed, and emergent themes were identified. Next, categories were created using these emergent themes, and subcategories were also created. Once emergent themes were identified, textual descriptions were outlined, using instructor experiences of communicating with students. The themes that came from the text of the interviews revealed the instructors’ experiences communicating with developmental education students. The observation protocol was retained as part of the study for future and comparative research use. Two critical themes emerged from the transcribed interviews. (1) College instructors’ lived experiences communicating with first-generation college students at brick and mortar community colleges can be found in the context of instructions, as predicated by their various perceptions on subjects such as workload, class size, student engagement, fostering motivation in the classroom and mental health/student support services. (2) Community college instructors perceive their role in communicating with first-generation students as an intricate part in communication success and challenges with first generation college students. Instructors shared their experiences using strategies to support student success and to overcome challenges in communicating with first-generation college students, regarding expectations of instructor availability, ongoing communication of student expectations, access to technology, literacy and academic dishonesty can be found by observing their vastly different instructor strategies. Their approaches to helping students negotiate higher education reflect the tenets of transformative leadership. Transformative leadership theory presents the idea that we can lead in current roles, in pursuit of the greater good- going beyond our personal needs for social benefit. </p>

Degree

thesis:*
Name thesis:degree_name
Doctor of Education (EdD)
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Education
Year dc:date.available
2016

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Mattos, Tanyanika
Contributors dc:contributor
  • Michelle Collay
  • Ella Benson
  • Allen Farina

Subjects

dc:subject × 4

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dune.une.edu/theses/95
OAI identifier oai:identifier
oai:dune.une.edu:theses-1095

Chain of custody

source
Harvested from
University of New England
Base URL
dune.une.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Mattos, Tanyanika. Teaching The First: A Phenomenological Study Of Southeastern Community College Instructors Communicating With First-Generation College Students. Dissertation thesis, 2016. https://dune.une.edu/theses/95