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University of New England

Urban Elementary Teachers’ Experiences In Maine Managing The Paradoxical Tension To Both Deliver Grade-Level Instruction And Customize Support: A Qualitative Phenomenological Study

Abstract

dc:description.abstract

<p><strong>ABSTRACT</strong></p> <p>To address historic levels of students’ unfinished learning, teachers must balance two competing objectives: maintaining grade-level instruction so that students do not fall further behind, while simultaneously customizing support so that students can rise to grade-level. This complex instruction is particularly important for teachers serving students from communities under pressure who were disproportionately impacted by the COVID-19 pandemic and historic barriers to education. The problem addressed in this study was the lack of understanding of urban elementary teachers’ experiences as they managed the paradoxical tension to deliver grade-level instruction to the entire class while customizing support according to individual student needs. The purpose of this qualitative phenomenological study was to learn from and better support teachers with this paradoxical management. Through literature review, culturally informed pedagogy and differentiation pedagogy described the practices of grade-level instruction and customization respectively. Paradox theory provided a framework to examine both the tension and interrelation between these two pedagogies. I employed a phenomenological approach to interview eight experienced, White teachers, who served Black, Black African, Latinx, White, and multilingual learners. Themes emerged from the data that shed light on (a) teachers’ expertise, (b) perceptions of an overcorrection towards grade-level standards, (c) the destabilizing influence of time pressures, and (d) the cost of struggling to comply with outside expectations. The imperative to create productive struggle for all students emerged as a common goal between the two pedagogies. Findings provide suggestions for administrators to both learn from and support teachers as they grapple with this complex and challenging paradoxical management.</p>

Degree

thesis:*
Name thesis:degree_name
Doctor of Education (EdD)
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Education

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Graves, Laura
Contributors dc:contributor
  • Aniello Trotta
  • Ashraf Esmail

Subjects

dc:subject × 7

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dune.une.edu/edu_diss/18
OAI identifier oai:identifier
oai:dune.une.edu:edu_diss-1019

Chain of custody

source
Harvested from
University of New England
Base URL
dune.une.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Graves, Laura. Urban Elementary Teachers’ Experiences In Maine Managing The Paradoxical Tension To Both Deliver Grade-Level Instruction And Customize Support: A Qualitative Phenomenological Study. Dissertation thesis, https://dune.une.edu/edu_diss/18