The Impact of Electronic Commerce on Consumer and Organizational Costs
The general conclusion of this study is that the benefits of electronic commerce to consumers (primarily reduction of search costs and prices), and organizations (reduction of market interface and production costs, expansion of market presence, and creation of new sources of revenue) outweigh any increase in costs. Therefore, there are economic incentives for consumers and many types of organizations (product/service providers, transaction brokers, and interactive service providers) to participate in electronic markets and organize as electronic hierarchies to create products and services.
University of Illinois - Urbana-Champaign
Networked Digital Library of Theses and Dissertations
University of Illinois at Urbana-Champaign