{"id":{"repo_id":"uiuc","oai_identifier":"oai:www.ideals.illinois.edu:2142/45500"},"canonical_url":"https://search.dev.ndltd.org/etd/uiuc/oai:www.ideals.illinois.edu:2142/45500","repository":{"repo_id":"uiuc","name":"University of Illinois - Urbana-Champaign","base_url":"https://www.ideals.illinois.edu/oai-pmh"},"display":{"title":"Can I borrow your expertise? Integrating transactive memory system, social network, and social resources theory","abstract":"As information and knowledge are increasingly critical resources in organizations, a key question facing organizations today is ‘knowing who knows what’ rather than ‘knowing what.’ However, awareness of others’ expertise does not necessarily lead to the utilization of that knowledge. Integrating transactive memory system, social network, and social resources theory, this study investigates expertise utilization processes at the interpersonal level. Drawn from 71 individuals and 1,898 observations of expertise utilization, the findings show that when team members’ expertise is high, and individuals perceive themselves as lacking expertise, individuals are more likely to retrieve expertise from team members. The results also indicate that tie strength and psychological empowerment moderate expertise utilization process. Implications of these findings for research and practice are discussed.","abstract_html":"As information and knowledge are increasingly critical resources in organizations, a key question facing organizations today is ‘knowing who knows what’ rather than ‘knowing what.’ However, awareness of others’ expertise does not necessarily lead to the utilization of that knowledge. Integrating transactive memory system, social network, and social resources theory, this study investigates expertise utilization processes at the interpersonal level. Drawn from 71 individuals and 1,898 observations of expertise utilization, the findings show that when team members’ expertise is high, and individuals perceive themselves as lacking expertise, individuals are more likely to retrieve expertise from team members. The results also indicate that tie strength and psychological empowerment moderate expertise utilization process. Implications of these findings for research and practice are discussed.","abstract_has_math":false,"creators":["Hong, Woonki"],"institution":"University of Illinois at Urbana-Champaign","degree_name":"Ph.D.","degree_level":"Dissertation","degree_discipline":"Human Res & Industrial Rels","degree_department":null,"school":null,"contributors":["Lawler, John J.","Kramer, Amit","Gajendran, Ravi S.","Joshi, Aparna"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2013,"date_issued":"2013-08-22T16:42:17Z","date_published":"2013-08-22T16:42:17Z","updated_at":"2026-07-22T22:25:36Z","subjects":["knowledge retrieval","Transactive memory system","social network","individual motivation","expertise sharing"],"languages":["en"],"rights":["Copyright 2013 Woonki Hong"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/2142/45500","outbound_label":"Handle","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Lawler, John J.","Kramer, Amit","Gajendran, Ravi S.","Joshi, Aparna"]},{"key":"dc:creator","label":"Author","values":["Hong, Woonki"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2013-08-22T16:42:17Z","2013-08"]},{"key":"dc:type","label":"Dc Type","values":["text"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Human Res & Industrial Rels"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Dissertation"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Ph.D."]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["University of Illinois at Urbana-Champaign"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["knowledge retrieval","Transactive memory system","social network","individual motivation","expertise sharing"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["en"]},{"key":"dc:rights","label":"Dc Rights","values":["Copyright 2013 Woonki Hong"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["http://hdl.handle.net/2142/45500"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["As information and knowledge are increasingly critical resources in organizations, a key question facing organizations today is ‘knowing who knows what’ rather than ‘knowing what.’ However, awareness of others’ expertise does not necessarily lead to the utilization of that knowledge. Integrating transactive memory system, social network, and social resources theory, this study investigates expertise utilization processes at the interpersonal level. Drawn from 71 individuals and 1,898 observations of expertise utilization, the findings show that when team members’ expertise is high, and individuals perceive themselves as lacking expertise, individuals are more likely to retrieve expertise from team members. The results also indicate that tie strength and psychological empowerment moderate expertise utilization process. 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Integrating transactive memory system, social network, and social resources theory"]}]}],"canonical_facts":{"dc:contributor":["Lawler, John J.","Kramer, Amit","Gajendran, Ravi S.","Joshi, Aparna"],"dc:creator":["Hong, Woonki"],"dc:date":["2013-08-22T16:42:17Z","2013-08"],"dc:description":["As information and knowledge are increasingly critical resources in organizations, a key question facing organizations today is ‘knowing who knows what’ rather than ‘knowing what.’ However, awareness of others’ expertise does not necessarily lead to the utilization of that knowledge. Integrating transactive memory system, social network, and social resources theory, this study investigates expertise utilization processes at the interpersonal level. 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