{"id":{"repo_id":"uiuc","oai_identifier":"oai:www.ideals.illinois.edu:2142/34367"},"canonical_url":"https://search.dev.ndltd.org/etd/uiuc/oai:www.ideals.illinois.edu:2142/34367","repository":{"repo_id":"uiuc","name":"University of Illinois - Urbana-Champaign","base_url":"https://www.ideals.illinois.edu/oai-pmh"},"display":{"title":"The relationship between Spanish proficiency among health care providers and Hispanic's perception of quality of care at public health clinics","abstract":"The purpose of this study is to determine whether there is a relationship between the mastery of Spanish by health care providers in free clinics and the perceived quality of care by Spanish speaking immigrants. Although there are many reports about physician-patient communication, there are few qualitative reports in the state of Illinois that address this issue as it pertains to the Hispanic population. Interviews were administered among Hispanic patients’ ages 18-64 years. Surveys were administered within a two week time frame at Champaign Urbana Public Health District, a local public health center. The results showed that providers lack the initiative to provide interpreters on a frequent basis and this impacts the patient’s perceived quality of care. Education level is a factor that influences the patient’s ability to rate the quality of care they receive. It seems as though most of the population between the age group of 20-29 years of age are uninsured.","abstract_html":"The purpose of this study is to determine whether there is a relationship between the mastery of Spanish by health care providers in free clinics and the perceived quality of care by Spanish speaking immigrants. Although there are many reports about physician-patient communication, there are few qualitative reports in the state of Illinois that address this issue as it pertains to the Hispanic population. Interviews were administered among Hispanic patients’ ages 18-64 years. Surveys were administered within a two week time frame at Champaign Urbana Public Health District, a local public health center. The results showed that providers lack the initiative to provide interpreters on a frequent basis and this impacts the patient’s perceived quality of care. Education level is a factor that influences the patient’s ability to rate the quality of care they receive. It seems as though most of the population between the age group of 20-29 years of age are uninsured.","abstract_has_math":false,"creators":["Townsend, Runnell"],"institution":"University of Illinois at Urbana-Champaign","degree_name":"M.S.P.H.","degree_level":"Thesis","degree_discipline":"Community Health","degree_department":null,"school":null,"contributors":["Alston, Reginald J."],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2012,"date_issued":"2012-09-18T21:13:33Z","date_published":"2012-09-18T21:13:33Z","updated_at":"2026-07-22T22:25:31Z","subjects":["Hispanics","Healthcare","Language Proficiency","perceived quality of care"],"languages":["en"],"rights":["Copyright 2012 Runnell Townsend"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/2142/34367","outbound_label":"Handle","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Alston, Reginald J."]},{"key":"dc:creator","label":"Author","values":["Townsend, Runnell"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2012-09-18T21:13:33Z","2012-08"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Community Health"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.S.P.H."]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["University of Illinois at Urbana-Champaign"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Hispanics","Healthcare","Language Proficiency","perceived quality of care"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["en"]},{"key":"dc:rights","label":"Dc Rights","values":["Copyright 2012 Runnell Townsend"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["http://hdl.handle.net/2142/34367"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["The purpose of this study is to determine whether there is a relationship between the mastery of Spanish by health care providers in free clinics and the perceived quality of care by Spanish speaking immigrants. Although there are many reports about physician-patient communication, there are few qualitative reports in the state of Illinois that address this issue as it pertains to the Hispanic population. Interviews were administered among Hispanic patients’ ages 18-64 years. Surveys were administered within a two week time frame at Champaign Urbana Public Health District, a local public health center. The results showed that providers lack the initiative to provide interpreters on a frequent basis and this impacts the patient’s perceived quality of care. Education level is a factor that influences the patient’s ability to rate the quality of care they receive. 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Interviews were administered among Hispanic patients’ ages 18-64 years. Surveys were administered within a two week time frame at Champaign Urbana Public Health District, a local public health center. The results showed that providers lack the initiative to provide interpreters on a frequent basis and this impacts the patient’s perceived quality of care. Education level is a factor that influences the patient’s ability to rate the quality of care they receive. It seems as though most of the population between the age group of 20-29 years of age are uninsured.","Item withdrawn by Mark Zulauf (zulauf@illinois.edu) on 2012-07-18T19:40:11Z Item was in collections: University of Illinois Theses & Dissertations (ID: 1) No. of bitstreams: 1 TownsendJr_Runnell.pdf: 745405 bytes, checksum: 04d267badda965baf1b3ca0263318c07 (MD5)","Made available in DSpace on 2012-09-18T21:13:33Z (GMT). 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