{"id":{"repo_id":"uiuc","oai_identifier":"oai:www.ideals.illinois.edu:2142/115559"},"canonical_url":"https://search.dev.ndltd.org/etd/uiuc/oai:www.ideals.illinois.edu:2142/115559","repository":{"repo_id":"uiuc","name":"University of Illinois - Urbana-Champaign","base_url":"https://www.ideals.illinois.edu/oai-pmh"},"display":{"title":"The impact of technology intervention on organizations and end users’ digital engagement","abstract":"Submission published under a 24 month embargo labeled 'U of I Access', the embargo will last until 2024-05-01","abstract_html":"Submission published under a 24 month embargo labeled 'U of I Access', the embargo will last until 2024-05-01","abstract_has_math":false,"creators":["Sun, Ruo-Ting"],"institution":"University of Illinois at Urbana-Champaign","degree_name":"Ph.D.","degree_level":"Dissertation","degree_discipline":"Business Administration","degree_department":null,"school":null,"contributors":["Shaw, Michael J.","Subramanyam, Ramanath","Han, Wencui","Garimella, Aravinda"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2022,"date_issued":"2022-05","date_published":"2022-05","updated_at":"2026-07-22T22:24:54Z","subjects":["User Engagement","Blockchain Technology","Action Design Research","Sentiment Analysis"],"languages":["en","eng"],"rights":["Copyright 2022 Ruo-Ting Sun"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://hdl.handle.net/2142/115559","outbound_label":"Handle","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Shaw, Michael J.","Subramanyam, Ramanath","Han, Wencui","Garimella, Aravinda"]},{"key":"dc:creator","label":"Author","values":["Sun, Ruo-Ting"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2022-05","2022-04-18"]},{"key":"dc:type","label":"Dc Type","values":["text","Thesis"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Business Administration"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Dissertation"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Ph.D."]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["University of Illinois at Urbana-Champaign"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["User Engagement","Blockchain Technology","Action Design Research","Sentiment Analysis"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["en","eng"]},{"key":"dc:rights","label":"Dc Rights","values":["Copyright 2022 Ruo-Ting Sun"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://hdl.handle.net/2142/115559"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Submission published under a 24 month embargo labeled 'U of I Access', the embargo will last until 2024-05-01","The student, Ruo-Ting Sun, accepted the attached license on 2022-04-17 at 15:59.","The student, Ruo-Ting Sun, submitted this Dissertation for approval on 2022-04-17 at 16:13.","This Dissertation was approved for publication on 2022-04-18 at 16:40.","DSpace SAF Submission Ingestion Package generated from Vireo submission #17732 on 2022-11-11 at 12:05:55","New technologies emerge rapidly and two challenging decisions are the applicability of new technology to a firm and the capability of a firm to motivate user engagement as well as build customer loyalty. The main purpose of this dissertation is to understand the impact of technology intervention on organizations and users’ digital engagement from perspectives of corporate-level, individual-level, and community-level. The first study aims to apply a case study method to examine the applicability of new technology (blockchain) and how organizational costs transform. The framework provides companies a guideline to evaluate the applicability of new technology and predict organization boundaries. The second study aims to develop an enhanced action design research (ADR) process to identify users’ behavioral patterns and their adherence to a plan through a mHealth app. The principles learned from this study can be applied to improve the effectiveness of mHealth apps. The third study aims to empirically tests the interaction between online users in an online support group and its impact on members’ subsequent engagement. This study expects to document empirical evidence of behavioral heterogeneity and the value of interpersonal sentiment interaction, from a large dataset, in improving the health of an online support group. This study also presents valuable findings for platform facilitators and healthcare workers and has implications for platform design."]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["The impact of technology intervention on organizations and end users’ digital engagement"]}]}],"canonical_facts":{"dc:contributor":["Shaw, Michael J.","Subramanyam, Ramanath","Han, Wencui","Garimella, Aravinda"],"dc:creator":["Sun, Ruo-Ting"],"dc:date":["2022-05","2022-04-18"],"dc:description":["Submission published under a 24 month embargo labeled 'U of I Access', the embargo will last until 2024-05-01","The student, Ruo-Ting Sun, accepted the attached license on 2022-04-17 at 15:59.","The student, Ruo-Ting Sun, submitted this Dissertation for approval on 2022-04-17 at 16:13.","This Dissertation was approved for publication on 2022-04-18 at 16:40.","DSpace SAF Submission Ingestion Package generated from Vireo submission #17732 on 2022-11-11 at 12:05:55","New technologies emerge rapidly and two challenging decisions are the applicability of new technology to a firm and the capability of a firm to motivate user engagement as well as build customer loyalty. The main purpose of this dissertation is to understand the impact of technology intervention on organizations and users’ digital engagement from perspectives of corporate-level, individual-level, and community-level. The first study aims to apply a case study method to examine the applicability of new technology (blockchain) and how organizational costs transform. The framework provides companies a guideline to evaluate the applicability of new technology and predict organization boundaries. The second study aims to develop an enhanced action design research (ADR) process to identify users’ behavioral patterns and their adherence to a plan through a mHealth app. The principles learned from this study can be applied to improve the effectiveness of mHealth apps. The third study aims to empirically tests the interaction between online users in an online support group and its impact on members’ subsequent engagement. This study expects to document empirical evidence of behavioral heterogeneity and the value of interpersonal sentiment interaction, from a large dataset, in improving the health of an online support group. This study also presents valuable findings for platform facilitators and healthcare workers and has implications for platform design."],"dc:format":["application/pdf"],"dc:identifier":["https://hdl.handle.net/2142/115559"],"dc:language":["en","eng"],"dc:rights":["Copyright 2022 Ruo-Ting Sun"],"dc:subject":["User Engagement","Blockchain Technology","Action Design Research","Sentiment Analysis"],"dc:title":["The impact of technology intervention on organizations and end users’ digital engagement"],"dc:type":["text","Thesis"],"thesis:degree_discipline":["Business Administration"],"thesis:degree_level":["Dissertation"],"thesis:degree_name":["Ph.D."],"thesis:institution_name":["University of Illinois at Urbana-Champaign"]},"updated_at":"2026-07-22T22:24:54Z"}