{"id":{"repo_id":"uiuc","oai_identifier":"oai:www.ideals.illinois.edu:2142/108338"},"canonical_url":"https://search.dev.ndltd.org/etd/uiuc/oai:www.ideals.illinois.edu:2142/108338","repository":{"repo_id":"uiuc","name":"University of Illinois - Urbana-Champaign","base_url":"https://www.ideals.illinois.edu/oai-pmh"},"display":{"title":"Cyber incivility in the workplace and job outcomes: The mediating role of basic need satisfaction and burnout","abstract":"Limited","abstract_html":"Limited","abstract_has_math":false,"creators":["Ju, Boreum"],"institution":"University of Illinois at Urbana-Champaign","degree_name":"Ph.D.","degree_level":"Dissertation","degree_discipline":"Human Resource Education","degree_department":null,"school":null,"contributors":["Li, J. Jessica","Huang, Wen-Hao David","Oh, Eunjung Grace","Kramer, Amit"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2020,"date_issued":"2020-08-27T00:51:31Z","date_published":"2020-08-27T00:51:31Z","updated_at":"2026-07-22T22:24:48Z","subjects":["workplace cyber incivility, basic need satisfaction, burnout, turnover intention, work withdrawal"],"languages":["en"],"rights":["Copyright 2020 Boreum Ju"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/2142/108338","outbound_label":"Handle","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Li, J. 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No. of bitstreams: 2 JU-DISSERTATION-2020.pdf: 3134255 bytes, checksum: 399680321717bca511d15b318e6985c6 (MD5) LICENSE.txt: 4206 bytes, checksum: a236e08955c7647c7cf74deee775240c (MD5) Previous issue date: 2020-05-08","Embargo set by: Seth Robbins for item 115953 Lift date: 2022-08-27T00:51:40Z Reason: Author requested closed access (OA after 2yrs) in Vireo ETD system","With the growth of the use of the Internet in the workplace, the opportunities for intentional and unintentional offenses have proliferated (Giumetti, McKibben, Hatfield, Schroeder, & Kowalski, 2012). The purpose of this study was to explore the effects of cyber incivility on job outcomes (e.g., turnover intention and work withdrawal). This study also examined basic psychological need satisfaction and burnout as mechanisms through which cyber incivility is thought to affect job outcomes. Data were collected from full-time workers in the United States, and hypotheses derived from a literature review were tested. The results suggested that cyber incivility was directly associated with turnover intention and work withdrawal and indirectly associated with turnover intention and work withdrawal by basic need satisfaction and burnout. The results were discussed about workplace cyber incivility, basic psychological need satisfaction, burnout, turnover intention, and work withdrawal.","Submission published under a 24 month embargo labeled 'Closed Access', the embargo will last until 2022-05-01","The student, Boreum Ju, accepted the attached license on 2020-05-08 at 09:47.","The student, Boreum Ju, submitted this Dissertation for approval on 2020-05-08 at 09:51.","This Dissertation was approved for publication on 2020-05-08 at 11:12.","DSpace SAF Submission Ingestion Package generated from Vireo submission #15290 on 2020-08-25 at 17:44:14","Author requested closed access (OA after 2yrs) in Vireo ETD system"]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["Cyber incivility in the workplace and job outcomes: The mediating role of basic need satisfaction and burnout"]}]}],"canonical_facts":{"dc:contributor":["Li, J. Jessica","Huang, Wen-Hao David","Oh, Eunjung Grace","Kramer, Amit"],"dc:creator":["Ju, Boreum"],"dc:date":["2020-08-27T00:51:31Z","2022-08-27T00:51:40Z","2020-05-08","2020-05"],"dc:description":["Limited","Made available in DSpace on 2020-08-27T00:51:31Z (GMT). No. of bitstreams: 2 JU-DISSERTATION-2020.pdf: 3134255 bytes, checksum: 399680321717bca511d15b318e6985c6 (MD5) LICENSE.txt: 4206 bytes, checksum: a236e08955c7647c7cf74deee775240c (MD5) Previous issue date: 2020-05-08","Embargo set by: Seth Robbins for item 115953 Lift date: 2022-08-27T00:51:40Z Reason: Author requested closed access (OA after 2yrs) in Vireo ETD system","With the growth of the use of the Internet in the workplace, the opportunities for intentional and unintentional offenses have proliferated (Giumetti, McKibben, Hatfield, Schroeder, & Kowalski, 2012). The purpose of this study was to explore the effects of cyber incivility on job outcomes (e.g., turnover intention and work withdrawal). This study also examined basic psychological need satisfaction and burnout as mechanisms through which cyber incivility is thought to affect job outcomes. Data were collected from full-time workers in the United States, and hypotheses derived from a literature review were tested. The results suggested that cyber incivility was directly associated with turnover intention and work withdrawal and indirectly associated with turnover intention and work withdrawal by basic need satisfaction and burnout. The results were discussed about workplace cyber incivility, basic psychological need satisfaction, burnout, turnover intention, and work withdrawal.","Submission published under a 24 month embargo labeled 'Closed Access', the embargo will last until 2022-05-01","The student, Boreum Ju, accepted the attached license on 2020-05-08 at 09:47.","The student, Boreum Ju, submitted this Dissertation for approval on 2020-05-08 at 09:51.","This Dissertation was approved for publication on 2020-05-08 at 11:12.","DSpace SAF Submission Ingestion Package generated from Vireo submission #15290 on 2020-08-25 at 17:44:14","Author requested closed access (OA after 2yrs) in Vireo ETD system"],"dc:format":["application/pdf"],"dc:identifier":["http://hdl.handle.net/2142/108338"],"dc:language":["en"],"dc:rights":["Copyright 2020 Boreum Ju"],"dc:subject":["workplace cyber incivility, basic need satisfaction, burnout, turnover intention, work withdrawal"],"dc:title":["Cyber incivility in the workplace and job outcomes: The mediating role of basic need satisfaction and burnout"],"dc:type":["text","Thesis"],"thesis:degree_discipline":["Human Resource Education"],"thesis:degree_level":["Dissertation"],"thesis:degree_name":["Ph.D."],"thesis:institution_name":["University of Illinois at Urbana-Champaign"]},"updated_at":"2026-07-22T22:24:48Z"}