Systems Design: Academic Advising System Implementation, A Case Study of User Centered System Design at the University of Central Florida

<p>This dissertation presents a case study in user-centered design completed at the University of Central Florida. Leadership in the College of Graduate Studies at UCF realized the need for an advisement tool to assist advisors in the academic colleges to track the success of their students. After an advisement product was selected, the user-centered design approach started to be implemented. End-users were shown the basic functionality and known benefits of the product. Then they were asked how they could make it standardized across programs. The users selected the order in which information and degree requirements should display. The users asked for additional information to be shown on the new advising report called the Graduate Plan of Study (GPS). This information would assist them in advising students and certifying that the students' had met requirements to earn their degree. With the help of the end-users, a prototype was developed and delivered to computer services. End users assisted with the testing of current and additional functionality. After attending focus groups, the end-users had a better understanding of the need for testing. They assisted in providing ideas for training and a deployment plan to the university. The use of the user-centered design approach helped to keep our end-users engaged in the project. They were the central cause of the successful implementation of a new advisement module for graduate students at UCF.</p>

Grantor dc:publisher

University of Central Florida

Year

2015

Author dc:creator

• Jones, Tracy

Contributors dc:contributor

• Boote, David

• Graduate advising
• user centered design
• system implementation
• Education

Language dc:language

English

Identifier

CFE0005637

OAI identifier oai:identifier

oai:stars.library.ucf.edu:etd-2140