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University of British Columbia

Cognitive strategies and heuristics underlying psychologists’ judgments on the WISE-R verbal scales : a protocol analysis

Abstract

dc:description

The primary purpose of this study was to investigate psychologists' natural, interactive decision-making behaviour while scoring difficult verbal responses on the Wechsler Intelligence Scale for Children-Revised. A total of 23 psychologists participated in the study. First of all, in order to obtain scoring information descriptive of the sample, psychologists scored a WISC-R protocol. This protocol comprised four verbal scale subtests: the Vocabulary, Similarities, Information, and Comprehension subtests. In order of difficulty, the Vocabulary, Comprehension, Similarities, and Information subtests were found to be most prone to scoring differences. The Verbal IQ was found to vary by 11 points. Differences in point assignment within subtests accounted for variance in scoring. Following the completion of the first measure, a sub-sample of 8 psychologists provided think-aloud protocols in a separate session while scoring a second fabricated Comprehension subtest. The complexity of the task involved the consideration of administration errors and response judgment while scoring. Rather than focus solely on quantitative analysis of error differences as has been done in prior research, this study conceptualized these sources by providing additional analysis of specific strategies psychologists used while making scoring decisions. The results of the verbal protocol analysis identified cognitive strategies inherent in the scoring of difficult type responses. The type and frequency of cognitive strategies identified in the study appear to be related to individual scoring accuracy. At the end of the session, psychologists were asked to identify strategies that were useful to them in difficult scoring situations. All psychologists identified the manual as the primary heuristic; however, percentage frequencies of verbalized strategies across subjects indicated that only four of the subjects used the manual as their primary aid on this task. These findings are further discussed, as well as their implications and inferences.

Degree

thesis:*
Name thesis:degree_name
Master of Arts - MA
Level thesis:degree_level
master's
Discipline thesis:degree_discipline
Special Education
Grantor dc:publisher
University of British Columbia
Year dc:date
1992

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Perot, Josette Anne-Marie

Rights

dc:rights
Statement dc:rights
  • For non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.
Language dc:language
eng

Identifiers

dc:identifier.*
Handle dc:identifier
http://hdl.handle.net/2429/1639
OAI identifier oai:identifier
oai:circle.library.ubc.ca:2429/1639

Chain of custody

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University of British Columbia
Base URL
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Last updated
2026-07-24
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citation

Perot, Josette Anne-Marie. Cognitive strategies and heuristics underlying psychologists’ judgments on the WISE-R verbal scales : a protocol analysis. master's thesis, University of British Columbia, 1992. http://hdl.handle.net/2429/1639