Listen to me : experiences of recovery for mental health service users

There is increasing awareness that mental health consumers may have important information for the development of services. In this qualitative study, I interviewed 10 consumers with the purpose of exploring in depth their experiences in interacting with service providers in the greater Vancouver area. Using constant comparative analysis, I found that the data suggested participants’ experiences of recovery developed largely out of connecting with other consumers rather than with service providers. Current services were portrayed as primarily reliant on the use of psychiatric medication. Consumers pointed to numerous difficulties in seeking help, including a lack of treatment alternatives, stigma and isolation. They also presented a strong demand for services and policies that promote an individual sense of recovery and support their fundamental human rights. Mental health service providers need to critically reflect on their current practices and policies, and how they may negatively impact their clients' lives by failing to properly listen to their narratives, grievances, experiences and perceptions. This study suggests further inclusion of consumer's views and participation in services to foster collaborative, recovery-oriented practices.

Name thesis:degree_name

Master of Social Work - MSW

Level thesis:degree_level

master's

Discipline thesis:degree_discipline

Social Work

Grantor dc:publisher

University of British Columbia

Year dc:date

2008

Author dc:creator

• Roy, Philippe

Statement dc:rights

• Attribution-NonCommercial-NoDerivatives 4.0 International

Licence

• http://creativecommons.org/licenses/by-nc-nd/4.0/

Language dc:language

eng

Handle dc:identifier

http://hdl.handle.net/2429/1563

OAI identifier oai:identifier

oai:circle.library.ubc.ca:2429/1563